• CS10

    • Version 1123 - 01/08/2015

      • No description given for this version.
      • Details

        • No Notes
    • Version 1122 - 12/10/2014

      • No description given for this version.
      • Details

        • 12/10/2014 - Fixes bug that could, after some time, lead to the system getting it's serial number overwritten
    • Version 1120 - 06/09/2014

      • No description given for this version.
      • Details

        • 06/09/2014 - Fixed bug where specific key presses in the menus could lead to the contrast or color of the LCDPak to be set to 0.

          Improved count reliability on some older generation reels
    • Version 1116 - 10/17/2013

      • No description given for this version.
      • Details

        • No Notes
  • CS1000

    • Version 1162 - 10/17/2013

      • No description given for this version.
      • Details

        • No Notes
  • CS12x

    • Version 1478 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
    • Version 2.17.128 - 02/27/2023

      • No description given for this version.
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        • 02/27/2023 - null
          01/09/2023 - null
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    • Version 1463 - 02/09/2022

      • No description given for this version.
      • Details

        • 02/09/2022 - null
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    • Version 1448 - 05/17/2021

      • No description given for this version.
      • Details

        • No Notes
    • Version 1450 - 05/06/2021

      • No description given for this version.
      • Details

        • 05/06/2021 - null
          08/07/2020 - null
    • Version 1442 - 07/23/2020

      • No description given for this version.
      • Details

        • 07/23/2020 - null
          07/16/2020 - null
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    • Version 1434 - 12/24/2019

      • No description given for this version.
      • Details

        • 12/24/2019 - null
          12/06/2019 - null
    • Version 1432 - 10/01/2019

      • No description given for this version.
      • Details

        • 10/01/2019 - null
          09/16/2019 - null
    • Version 1430 - 07/29/2019

      • No description given for this version.
      • Details

        • 07/29/2019 - null
          07/24/2019 - null
    • Version 1428 - 06/13/2019

      • No description given for this version.
      • Details

        • 06/13/2019 - null
    • Version 1427 - 06/04/2019

      • No description given for this version.
      • Details

        • 06/04/2019 - null
    • Version 1426 - 04/25/2019

      • No description given for this version.
      • Details

        • 04/25/2019 - null
          04/24/2019 - null
    • Version 1422 - 04/17/2019

      • No description given for this version.
      • Details

        • 04/17/2019 - null
          04/10/2019 - null
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          03/28/2019 - null
    • Version 1413 - 03/25/2019

      • No description given for this version.
      • Details

        • 03/25/2019 - null
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    • Version 1306 - 07/17/2018

      • Description:

      • Details

        • No Notes
    • Version 1303 - 06/22/2018

      • Description:

      • Details

        • No Notes
    • Version 1290 - 05/01/2018

      • Description:

      • Details

        • No Notes
    • Version 1283 - 04/05/2018

      • Description:

      • Details

        • 04/05/2018 - New Features
          • Quick Access menus are available, including New Job, Close Job, Preview Job, and Image Flip.
          • Users can now fast forward and rewind during video playback.

          Updates and Improvements
          • An animation now plays when Lucid® battery firmware is being updated.
          • Updated translation support for job reports.

    • Version 1273 - 02/13/2018

      • Description:

      • Details

        • No Notes
    • Version 1262 - 01/09/2018

      • Description:

      • Details

        • No Notes
    • Version 1253 - 12/04/2017

      • Description:

      • Details

        • No Notes
    • Version 1244 - 10/25/2017

      • Description:

      • Details

        • No Notes
    • Version 1241 - 10/24/2017

      • Description:

      • Details

        • 02/16/2017 - Updated international time zone support
  • CS12X Mixed Update

    • Version 2.17.128 - 03/01/2023

      • No description given for this version.
      • Details

        • 03/01/2023 - null
          07/19/2022 - null
    • Version 2.17.89 - 12/31/1969

      • No description given for this version.
      • Details

        • 12/31/1969 - null
  • CS6

    • Version 1246 - 09/04/2015

      • Description:

      • Details

        • 03/13/2015 - fixed exFAT issue leading to 'scan and fix' dialog in windows

    • Version 1210 - 01/07/2015

      • Description:

      • Details

        • 01/07/2015 - fixed bug that could leave the option to 'Create New Job' visible after exiting the menu

          fixed bug that would create a new job if user exited the 'Create New Job' option by clicking the 'gear' icon

          now flashing redundant copies of system bootloader in a safer manner

          12/31/2014 - fixed bug that could leave the option to 'Create New Job' visible after exiting the menu

          fixed bug that would create a new job if user exited the 'Create New Job' option by clicking the 'gear' icon

          now flashing redundant copies of system bootloader in a safer manner
          12/24/2014 - fixed bug that could leave the 'Create New Job' option visible even after exiting the jobs listing
          fixed bug that could lead to a new job being created even if the user exited the 'Create New Job' option by selecting the 'gear'
          now flashing redundant copies of the system bootloader in a safer manner

    • Version 1143 - 03/19/2014

      • No description given for this version.
      • Details

        • 03/19/2014 - Various bug fixes and user experience enhancements including...
          Added multi language support
          Added option to encode date time and count information directly into video, see 'overlay options' in Reel menu and set to 'Recorded'
          Now showing a folder icon on the live video screen when a job is open
          Added 'close job' option in Job menu
          Added support for deleting media from a job as well as not including media in a report
          Added 'default contact' for new jobs. Enter your company information one time and have it automatically added to each report you create
          Count units are now adhered to during playback
          Added finer overlay control allowing users to cycle through date time and count display options like on CountPlus reels
          Added daylight savings option to date time menu
          Added ability to flip entire interface vertically (hold screen flip for 2 seconds), mostly used on CS6Pak in case the system must be placed in an awkward position

  • CS65

    • Version 1255 - 10/13/2016

      • Description:

      • Details

        • 10/13/2016 - Fixed bug that could erase Job quote, summary, action & purpose under certain scenarios.
    • Version 1254 - 07/20/2016

      • Description:

      • Details

        • 07/20/2016 - Updated international translations for v1.252
    • Version 1252 - 03/04/2016

      • Description:
        - Added Job quote, summary, action, purpose to the HTML report   
        - Added functionality to add a session to an open job 
        - Added ability to add a note directly to a captured image. 
        - fixed double dis kspace warning on startup for a full primary drive
      • Details

        • 03/04/2016 - - Added Job quote, summary, action, purpose to the HTML report
          - Added functionality to add a session to an open job
          - Added ability to add a note directly to a captured image.
          - fixed double disk space warning on startup for a full primary drive

          02/25/2016 - Fixed possible race condition that would prevent the report preview from working properly if the user navigated to the preview button and hit it while the report was already being written.
          02/19/2016 - - Added Job quote, summary, action, purpose to the HTML report
          - updated user facing strings for session creation and adding notes to media/overlay
          - fixed double diskspace warning on startup for a full primary drive
          - don't allow blank note (overlay or picture note)

          02/13/2016 - Added new report fields: Quote, Purpose, Summary, Action
          Added ability to enter text to be used as a note for a picture as well as encoded in video

    • Version 1245 - 08/21/2015

      • Description:
        - Added ability to name jobs during creation - Updated translations - Added infinite menu wrapping - added countdown to 'yes, repair' when fixing videos, default to yes - no longer stopping all videos if a sync target device runs out of room, just stop the sync for that device instead. - fixed bug that could lead to unrepairable videos if a sync target ran out of space. - disallow restoring system defaults while recording a video - now displaying previous job size correctly in 'Create new job' dialog - don't try to update from a device that is being synced to - fixed bug with deleting media from a job - added ability to repair videos if a sync had to stop due to a full drive - fixed bug that would show 'shutting down' countdown twice if user pressed power during countdown, then cancelled with some other key - fixed bug that wouldn't repair 2nd USB drive if both sync targets failed due to running out of space - fixed bug in setting time that would trigger 'are you sure' message even if time wasn't changed (now only compare hh::mm, leave off ss) - don't allow syncing to a USB with < 40M remaining - default 'show unfinished syncs' to NO with 'ignore' checkbox checked - fixed bug where deleting jobs wouldn't update the diskspace stats of the primary drive - fixed bug where large files (~3.9G) would not be deleted correctly report: - added support for HTML5 reports - fixed bug where a long note with no spaces would overflow the blue background where it's shown in the report
      • Details

        • 08/21/2015 - First public release that supports naming jobs. This option is OFF until enabled.

          08/20/2015 - First public release that supports naming jobs. This option is OFF until enabled.

          08/19/2015 - First public release that supports naming jobs. This option is OFF until enabled.


          06/05/2015 - Supports individual cell voltages for SeeScan Lucid batteries
          06/04/2015 - - offer to repair videos on a target device if sync had to be prematurely stopped as the drive ran out of space.
          05/29/2015 - fixed bug that would cause deleting media from a job to fail
          fixed 'small font' bug with 'Low drive space' warning
          don't try to update from a device that is a sync target
          improved diskspace management during sync

    • Version 1226 - 05/18/2015

      • No description given for this version.
      • Details

        • 05/18/2015 -
          Added inifinite scrolling to menus
          Updated translations
          Fixed bug that could lead to corrupted media when there is no room left on a target sync device
          Disallow restoring system settings to default if recording to external device

          05/12/2015 - Added inifinite scrolling to menus
          Updated translations
          Fixed bug that could lead to corrupted media when there is no room left on a target sync device

    • Version 1224 - 04/27/2015

      • Description:

         
        Added a new manage jobs interface which lets the operator select multiple jobs and copy/delete them. 

         

         
        Jobs can now be searched based on customer information that was added during an inspection including, but not limited to:
         
        - customer name
         
        - customer address
         
        - job address
         

         
         
        Minor bug fixes and speed enhancements. 

      • Details

        • 04/27/2015 -
          - Added multi-job copy/delete capability
          - Supports search queries
          - Supports copy of a single job (when not actively recording)
          - Supports delete of a single job (when not active job)
          - Supports select / de-select all jobs
          - Fixed bug where exFAT formatted drives triggered 'Scan & fix' on windows machines
          - Fixed text overlay bugs with respect to line wraps. Now let the user control where the breaks are
          - Fixed Japanese language bug that wasn't showing certain strings
          - Disable pausing while playing back phototalk
          - Fixed incorrect time when playing back phototalk
          - Fixed bug where 'assets' folder wouldn't be created properly when primary drive was NTFS

          03/13/2015 - fixed exFAT issue leading to 'scan and fix' dialog in windows
          fixed bug in format HDD

          02/25/2015 - Supports multi-job copy / delete
          Added job workspace
          Initial support for searching jobs (not currently functional, UI elements only)
          fixed bug in LCD / Camera settings that would exit to live video if MENU key on keyboard was pressed to exit (and no changes were made to the settings)

    • Version 1210 - 01/07/2015

      • No description given for this version.
      • Details

        • 01/07/2015 - fixed bug that could leave the option to 'Create New Job' visible after exiting the menu

          fixed bug that would create a new job if user exited the 'Create New Job' option by clicking the 'gear' icon

          now flashing redundant copies of system bootloader in a safer manner

          12/31/2014 - fixed bug that could leave the option to 'Create New Job' visible after exiting the menu

          fixed bug that would create a new job if user exited the 'Create New Job' option by clicking the 'gear' icon

          now flashing redundant copies of system bootloader in a safer manner
          12/24/2014 - fixed bug that could leave the 'Create New Job' option visible even after exiting the jobs listing
          fixed bug that could lead to a new job being created even if the user exited the 'Create New Job' option by selecting the 'gear'
          now flashing redundant copies of the system bootloader in a safer manner

    • Version 1193 - 09/14/2014

      • No description given for this version.
      • Details

        • 09/04/2014 - * removing sleep behavior on lid close and sleep button pressed
          * now performing FSCK on devices that get mounted as ro
          * showing phototalk icon sooner in the capture process
          * job database v5 support for all 'NEW' jobs, old jobs are not yet updated
          * added some support for tutorial vidoes on user accessible USB drives, but it's bug ridden and will be removed in the next release.
          * ccpd v1.34.8
          - only run code in 'csxupdate' if the UI wants notifications for this device.


          I'm still seeing occasions where sync just stops syncing, for whatever reason. This is not easily reproduced, and there isn't anything useful in the logs to point to what's going on.

          08/29/2014 - - primary device is now detected first
          - all drive removal reboots are believed to be fixed
          - fixed bug where yanking the drive during sync could potentially give the user a try again message even though there was no drive inserted. Should only ever say ok now if the drive is not available.
          - added reporting unsafe shutdowns
          - added visual indicators to drives when they are operating out of nominal temperature ranges.
          - reverted Cortex firmware to v1177. There is a bug with how it handles keypresses and it could lead to the system not giving the countdown. Tony will be looking at this next week
          - Lots of bug fixes wrt creating closing jobs from main screen (using keyboard hotkeys)
          - fixed creating new jobs and waiting for sync to finished before closing existing jobs, etc.
          - fixed bug where creating a new job, waiting for it to fully sync, then taking new media would never, ever sync new media
          - fixed bug that would give broken sync when creating & closing existing job after initial sync. It would give a failed sync
          - basically, lots of bug fixes in this realm.

          08/14/2014 - - re-enabled temperature monitoring for USB devices
          - adding tracking of job sync status
          08/11/2014 - Added video quality adjustment
          07/31/2014 - Initial sales demo release
          07/25/2014 - - fixed bug with previewing jobs causing system crash.
          - better handling of syncs and drives when deleting / formatting USB
          - better handling of drive insertion removal
          06/04/2014 - - Broken Video Repair Overhaul. Now fixes videos in a tiny fraction of the required time. Supports large (> 2G) and small files. Parameterized to fall back on old method if desired for some reason.

          - added developer mode key sequence to copy all logs from the system to USB, use Ctrl+Alt+L

          - where possible, the specific USB device that is being acted on is named, as opposed to using the generic 'USB drive'
          05/23/2014 - • update photo talk icon to have an amber mic instead of red
          • changed countdown label to red in user dialog menus
          • added 'retry' option to a failed sync
          • fixed sleep / wake up bugs
          • added option to disable sleep from activating when the lid is closed
          • fixed bugs that occured when copying all jobs from primary storage to some other USB device
          • Added test for low-level disk space while writting to a file. Check more frequently as it gets lower

  • CS65x

    • Version 1478 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
    • Version 2.17.128 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
          01/17/2023 - null
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    • Version 1463 - 02/09/2022

      • No description given for this version.
      • Details

        • 02/09/2022 - null
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          06/10/2021 - null
    • Version 1450 - 05/06/2021

      • No description given for this version.
      • Details

        • 05/06/2021 - null
    • Version 1448 - 04/15/2021

      • No description given for this version.
      • Details

        • 08/07/2020 - null
    • Version 1442 - 07/23/2020

      • No description given for this version.
      • Details

        • 07/23/2020 - null
          07/16/2020 - null
          07/10/2020 - null
          07/09/2020 - null
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          07/07/2020 - null
    • Version 1434 - 12/24/2019

      • No description given for this version.
      • Details

        • 12/24/2019 - null
          12/06/2019 - null
    • Version 1432 - 10/01/2019

      • No description given for this version.
      • Details

        • 10/01/2019 - null
          09/16/2019 - null
    • Version 1430 - 07/29/2019

      • No description given for this version.
      • Details

        • 07/29/2019 - null
          07/24/2019 - null
    • Version 1428 - 06/13/2019

      • No description given for this version.
      • Details

        • 06/13/2019 - null
    • Version 1427 - 06/04/2019

      • No description given for this version.
      • Details

        • 06/04/2019 - null
    • Version 1426 - 04/25/2019

      • No description given for this version.
      • Details

        • 04/25/2019 - null
          04/24/2019 - null
    • Version 1422 - 04/17/2019

      • No description given for this version.
      • Details

        • 04/17/2019 - null
          04/10/2019 - null
          04/09/2019 - null
          04/08/2019 - null
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          04/02/2019 - null
          03/28/2019 - null
    • Version 1413 - 03/25/2019

      • No description given for this version.
      • Details

        • 03/25/2019 - null
          03/21/2019 - null
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          03/18/2019 - null
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          03/05/2019 - null
    • Version 1306 - 07/17/2018

      • Description:

      • Details

        • No Notes
    • Version 1303 - 06/22/2018

      • Description:

      • Details

        • No Notes
    • Version 1290 - 05/01/2018

      • Description:

      • Details

        • No Notes
    • Version 1283 - 04/05/2018

      • Description:

      • Details

        • 04/05/2018 - New Features
          • Quick Access menus are available, including New Job, Close Job, Preview Job, and Image Flip.
          • Users can now fast forward and rewind during video playback.

          Updates and Improvements
          • An animation now plays when Lucid® battery firmware is being updated.
          • Updated translation support for job reports.

    • Version 1273 - 02/13/2018

      • Description:

      • Details

        • No Notes
    • Version 1180 - 03/10/2017

      • Description:

      • Details

        • No Notes
    • Version 1173 - 03/01/2017

      • Description:

      • Details

        • 02/16/2017 - Updated translations.
          Added support for Asian fonts.
          Added full time zone support.
          Improved CCU temperature monitoring and remove unnecessary SSD temperature warnings.
          Improved job list to additionally display time/date of any jobs who share the same name.
          Fixed bug that could list a job twice in the list if it was synced to more than 1 USB target.
          Fixed problem that could lead to continous system beeps when copying jobs to USB while managing jobs.
          Added first-time setup dialog, shown after restoring settings to factory defaults.
          Reordered media elements in job preview to show in chronological order (oldest -> newest) to match the report.
          Now showing the correct 'last used' job as an option when capturing media with no open job.
          Added support for 'Close job' hotkey in the jobs menu.
          Removed support for NTFS formatted drives.
          Improved software update process.

          [Video capture]

          Improved video capture to prevent unplayable videos.
          Improved Autolog recording quality.
          Fixed problems with pausing / resuming video recordings.
          Fixed bug that could lead to extremely loud video recordings on occasion.
          Fixed automatic capture of Autolog at startup when the CCU was powered on by the Autolog key.
          Changed default video quality to 'High'


          [Mobile app support]

          Mobile app can now set the CCU system time when it's connected (and time is set to Automatic)

    • Version 1125 - 11/09/2016

      • Description:

      • Details

        • 11/08/2016 - Fixed bug that could prevent media captured after starting a new session to not be added to the report.
          Added dialog asking user how they would like their files named

          11/07/2016 - System will prompt to delete jobs that were fully backed up, if disk space is running low on the device.
          Fixed bug where new media captured after creating a session won't show up in HQ

    • Version 1097 - 09/07/2016

      • No description given for this version.
      • Details

        • 08/26/2016 - Constant-space video repair
          08/09/2016 - Improved shutdown
          08/08/2016 - libmtd bug fix
          08/03/2016 - - Improved updater
          07/28/2016 - Fixed recording-button-mashing handling
          GPS sync date/time bugfixes

          07/26/2016 - Supports multiple Bluetooth connections
          07/22/2016 - No exif header insertion
          07/21/2016 - - Default to HQxLive on Bluetooth
          - Fixed Screenshots

          07/14/2016 - Updates Cortex to v37
    • Version 1060 - 07/11/2016

      • Description:

      • Details

        • 07/11/2016 - Cortex v34, adds new hardware support and improved keypad handling
          07/08/2016 - Updates Cortex to v33, which prevents the update loop when updating without a reel plugged in.
          07/07/2016 - Z-Order bugfixes
          06/30/2016 - Improved Bluetooth connectivity
          Bump version to read 1.xxx

    • Version 45 - 06/22/2016

      • Description:

      • Details

        • 06/22/2016 - fixed DC power display bug

    • Version 34 - 06/02/2016

      • Description:
        First release using HQ to serve
      • Details

        • 06/02/2016 - First release using HQ to serve
  • CS65x Mixed Update

    • Version 2.17.128 - 03/01/2023

      • No description given for this version.
      • Details

        • 03/01/2023 - null
          07/19/2022 - null
    • Version 2.17.89 - 12/31/1969

      • No description given for this version.
      • Details

        • 12/31/1969 - null
  • CS65XR

    • Version 1478 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
    • Version 2.17.128 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
          01/17/2023 - null
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    • Version 1463 - 02/09/2022

      • No description given for this version.
      • Details

        • 02/09/2022 - null
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    • Version 1450 - 05/06/2021

      • No description given for this version.
      • Details

        • 05/06/2021 - null
    • Version 1448 - 04/15/2021

      • No description given for this version.
      • Details

        • 08/07/2020 - null
    • Version 1442 - 07/23/2020

      • No description given for this version.
      • Details

        • 07/23/2020 - null
          07/16/2020 - null
          07/10/2020 - null
          07/09/2020 - null
          07/07/2020 - null
          07/07/2020 - null
  • CS65XR Mixed Update

    • Version 2.17.128 - 03/01/2023

      • No description given for this version.
      • Details

        • 03/01/2023 - null
          07/19/2022 - null
    • Version 2.17.89 - 12/31/1969

      • No description given for this version.
      • Details

        • 12/31/1969 - null
  • CS6Pak

    • Version 1246 - 09/14/2015

      • Description:
        - Added phototalk support 
         
        - Updated translations  
         
        - Added infinite menu wrapping  
         
        - added countdown to 'yes, repair' when fixing videos, default to yes  
         
        - no longer stopping all videos if a sync target device runs out of room, just stop the sync for that device instead.  
         
        - fixed bug that could lead to unrepairable videos if a sync target ran out of space.  
         
        - disallow restoring system defaults while recording a video  
         
        - now displaying previous job size correctly in 'Create new job' dialog  
         
        - don't try to update from a device that is being synced to  
         
        - fixed bug with deleting media from a job  
         
        - added ability to repair videos if a sync had to stop due to a full drive  
         
        - fixed bug that would show 'shutting down' countdown twice if user pressed power during countdown, then cancelled with some other key  
         
        - fixed bug that wouldn't repair 2nd USB drive if both sync targets failed due to running out of space  
         
        - fixed bug in setting time that would trigger 'are you sure' message even if time wasn't changed (now only compare hh::mm, leave off ss)  
         
        - don't allow syncing to a USB with < 40M remaining  
         
        - default 'show unfinished syncs' to NO with 'ignore' checkbox checked  
         
        - fixed bug where deleting jobs wouldn't update the diskspace stats of the primary drive  
         
        - fixed bug where large files (~3.9G) would not be deleted correctly report:  
         
        - added support for HTML5 reports  
         
        - fixed bug where a long note with no spaces would overflow the blue background where it's shown in the report 

      • Details

        • 09/14/2015 - bug fixes and phototalk support
          03/13/2015 - fixed exFAT issue leading to 'scan and fix' dialog in windows

    • Version 1210 - 01/07/2015

      • Description:

      • Details

        • 01/07/2015 - fixed bug that could leave the option to 'Create New Job' visible after exiting the menu

          fixed bug that would create a new job if user exited the 'Create New Job' option by clicking the 'gear' icon

          now flashing redundant copies of system bootloader in a safer manner

          12/31/2014 - fixed bug that could leave the option to 'Create New Job' visible after exiting the menu

          fixed bug that would create a new job if user exited the 'Create New Job' option by clicking the 'gear' icon

          now flashing redundant copies of system bootloader in a safer manner
          12/24/2014 - fixed bug that could leave the 'Create New Job' option visible even after exiting the jobs listing
          fixed bug that could lead to a new job being created even if the user exited the 'Create New Job' option by selecting the 'gear'
          now flashing redundant copies of the system bootloader in a safer manner

    • Version 1.143 - 03/19/2014

      • No description given for this version.
      • Details

        • 03/19/2014 - Various bug fixes and user experience enhancements including...
          Added multi language support
          Added option to encode date time and count information directly into video, see 'overlay options' in Reel menu and set to 'Recorded'
          Now showing a folder icon on the live video screen when a job is open
          Added 'close job' option in Job menu
          Added support for deleting media from a job as well as not including media in a report
          Added 'default contact' for new jobs. Enter your company information one time and have it automatically added to each report you create
          Count units are now adhered to during playback
          Added finer overlay control allowing users to cycle through date time and count display options like on CountPlus reels
          Added daylight savings option to date time menu
          Added ability to flip entire interface vertically (hold screen flip for 2 seconds), mostly used on CS6Pak in case the system must be placed in an awkward position

  • CS6x

    • Version 1478 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
    • Version 2.17.128 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
          01/09/2023 - null
          12/19/2022 - null
          10/04/2022 - null
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    • Version 1463 - 02/09/2022

      • No description given for this version.
      • Details

        • 02/09/2022 - null
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          10/08/2021 - null
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          08/03/2021 - null
          07/12/2021 - null
          06/25/2021 - null
          06/10/2021 - null
    • Version 1450 - 05/17/2021

      • No description given for this version.
      • Details

        • No Notes
    • Version 1448 - 04/15/2021

      • No description given for this version.
      • Details

        • 08/07/2020 - null
    • Version 1442 - 07/23/2020

      • No description given for this version.
      • Details

        • 07/23/2020 - null
          07/16/2020 - null
          07/10/2020 - null
          07/09/2020 - null
          07/07/2020 - null
          07/07/2020 - null
    • Version 1434 - 12/24/2019

      • No description given for this version.
      • Details

        • 12/24/2019 - null
          12/06/2019 - null
    • Version 1432 - 10/01/2019

      • No description given for this version.
      • Details

        • 10/01/2019 - null
          09/16/2019 - null
    • Version 1430 - 07/29/2019

      • No description given for this version.
      • Details

        • 07/29/2019 - null
          07/24/2019 - null
    • Version 1428 - 06/13/2019

      • No description given for this version.
      • Details

        • 06/13/2019 - null
    • Version 1427 - 06/04/2019

      • No description given for this version.
      • Details

        • 06/04/2019 - null
    • Version 1426 - 04/25/2019

      • No description given for this version.
      • Details

        • 04/25/2019 - null
          04/24/2019 - null
    • Version 1422 - 04/17/2019

      • No description given for this version.
      • Details

        • 04/17/2019 - null
          04/10/2019 - null
          04/09/2019 - null
          04/08/2019 - null
          04/04/2019 - null
          04/04/2019 - null
          04/02/2019 - null
          03/28/2019 - null
    • Version 1413 - 03/25/2019

      • No description given for this version.
      • Details

        • 03/25/2019 - null
          03/21/2019 - null
          03/21/2019 - null
          03/18/2019 - null
          03/14/2019 - null
          03/13/2019 - null
          03/13/2019 - null
          03/11/2019 - null
          03/08/2019 - null
          03/07/2019 - null
          03/07/2019 - null
          03/05/2019 - null
    • Version 1306 - 07/17/2018

      • Description:

      • Details

        • No Notes
    • Version 1303 - 06/22/2018

      • Description:

      • Details

        • No Notes
    • Version 1290 - 05/01/2018

      • Description:

      • Details

        • No Notes
    • Version 1283 - 04/05/2018

      • Description:

      • Details

        • 04/05/2018 - New Features
          • Quick Access menus are available, including New Job, Close Job, Preview Job, and Image Flip.
          • Users can now fast forward and rewind during video playback.

          Updates and Improvements
          • An animation now plays when Lucid® battery firmware is being updated.
          • Updated translation support for job reports.

    • Version 1273 - 02/13/2018

      • Description:

      • Details

        • No Notes
    • Version 1262 - 01/09/2018

      • Description:

      • Details

        • No Notes
    • Version 1180 - 03/10/2017

      • Description:

      • Details

        • No Notes
    • Version 1173 - 03/01/2017

      • Description:

      • Details

        • 02/16/2017 - Updated time zone support
    • Version 1165 - 02/11/2017

      • Description:

      • Details

        • No Notes
  • CS6X Mixed Update

    • Version 2.17.128 - 03/01/2023

      • No description given for this version.
      • Details

        • 03/01/2023 - null
          07/19/2022 - null
  • CS6x Versa

    • Version 1478 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
    • Version 2.17.128 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
          01/09/2023 - null
          12/19/2022 - null
          10/04/2022 - null
          09/16/2022 - null
          09/08/2022 - null
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          02/10/2022 - null
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          02/10/2022 - null
    • Version 1463 - 02/09/2022

      • No description given for this version.
      • Details

        • 02/09/2022 - null
          02/09/2022 - null
          02/09/2022 - null
          02/08/2022 - null
          02/08/2022 - null
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          10/08/2021 - null
          09/02/2021 - null
          09/01/2021 - null
          08/03/2021 - null
          07/12/2021 - null
          06/25/2021 - null
          06/10/2021 - null
    • Version 1450 - 05/06/2021

      • No description given for this version.
      • Details

        • 05/06/2021 - null
    • Version 1448 - 04/15/2021

      • No description given for this version.
      • Details

        • 08/07/2020 - null
    • Version 1442 - 07/23/2020

      • No description given for this version.
      • Details

        • 07/23/2020 - null
          07/16/2020 - null
          07/10/2020 - null
          07/09/2020 - null
          07/07/2020 - null
          07/07/2020 - null
    • Version 1434 - 12/24/2019

      • No description given for this version.
      • Details

        • 12/24/2019 - null
          12/06/2019 - null
    • Version 1432 - 10/01/2019

      • No description given for this version.
      • Details

        • 10/01/2019 - null
          09/16/2019 - null
    • Version 1430 - 07/29/2019

      • No description given for this version.
      • Details

        • 07/29/2019 - null
          07/24/2019 - null
    • Version 1428 - 06/13/2019

      • No description given for this version.
      • Details

        • 06/13/2019 - null
    • Version 1427 - 06/04/2019

      • No description given for this version.
      • Details

        • 06/04/2019 - null
  • CS6X Versa Mixed Update

    • Version 2.17.128 - 03/01/2023

      • No description given for this version.
      • Details

        • 03/01/2023 - null
          07/19/2022 - null
    • Version 2.17.89 - 12/31/1969

      • No description given for this version.
      • Details

        • 12/31/1969 - null
  • CS6xPak

    • Version 1478 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
    • Version 2.17.128 - 02/27/2023

      • No description given for this version.
      • Details

        • 02/27/2023 - null
          01/09/2023 - null
          12/19/2022 - null
          10/04/2022 - null
          09/16/2022 - null
          09/08/2022 - null
          09/06/2022 - null
          08/31/2022 - null
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          08/10/2022 - null
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          07/28/2022 - null
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          02/10/2022 - null
          02/10/2022 - null
          02/10/2022 - null
          02/10/2022 - null
    • Version 1463 - 02/09/2022

      • No description given for this version.
      • Details

        • 02/09/2022 - null
          02/09/2022 - null
          02/09/2022 - null
          02/08/2022 - null
          02/08/2022 - null
          02/08/2022 - null
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          01/27/2022 - null
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          01/17/2022 - null
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          01/11/2022 - null
          10/08/2021 - null
          09/02/2021 - null
          09/01/2021 - null
          08/03/2021 - null
          07/12/2021 - null
          06/25/2021 - null
          06/10/2021 - null
    • Version 1450 - 05/06/2021

      • No description given for this version.
      • Details

        • 05/06/2021 - null
          08/07/2020 - null
    • Version 1442 - 07/23/2020

      • No description given for this version.
      • Details

        • 07/23/2020 - null
          07/16/2020 - null
          07/10/2020 - null
          07/09/2020 - null
          07/07/2020 - null
          07/07/2020 - null
    • Version 1434 - 12/24/2019

      • No description given for this version.
      • Details

        • 12/24/2019 - null
          12/06/2019 - null
    • Version 1432 - 10/01/2019

      • No description given for this version.
      • Details

        • 10/01/2019 - null
          09/16/2019 - null
    • Version 1430 - 07/29/2019

      • No description given for this version.
      • Details

        • 07/29/2019 - null
          07/24/2019 - null
    • Version 1428 - 06/13/2019

      • No description given for this version.
      • Details

        • 06/13/2019 - null
    • Version 1427 - 06/04/2019

      • No description given for this version.
      • Details

        • 06/04/2019 - null
    • Version 1426 - 04/25/2019

      • No description given for this version.
      • Details

        • 04/25/2019 - null
          04/24/2019 - null
    • Version 1422 - 04/17/2019

      • No description given for this version.
      • Details

        • 04/17/2019 - null
          04/10/2019 - null
          04/09/2019 - null
          04/08/2019 - null
          04/04/2019 - null
          04/04/2019 - null
          04/02/2019 - null
          03/28/2019 - null
    • Version 1413 - 03/25/2019

      • No description given for this version.
      • Details

        • 03/25/2019 - null
          03/21/2019 - null
          03/21/2019 - null
          03/18/2019 - null
          03/14/2019 - null
          03/13/2019 - null
          03/13/2019 - null
          03/11/2019 - null
          03/08/2019 - null
          03/07/2019 - null
          03/07/2019 - null
          03/05/2019 - null
    • Version 1306 - 07/17/2018

      • Description:

      • Details

        • No Notes
    • Version 1303 - 06/22/2018

      • Description:

      • Details

        • No Notes
    • Version 1290 - 05/01/2018

      • Description:

      • Details

        • No Notes
    • Version 1283 - 04/05/2018

      • Description:

      • Details

        • 04/05/2018 - New Features
          • Quick Access menus are available, including New Job, Close Job, Preview Job, and Image Flip.
          • Users can now fast forward and rewind during video playback.

          Updates and Improvements
          • An animation now plays when Lucid® battery firmware is being updated.
          • Updated translation support for job reports.

    • Version 1273 - 02/13/2018

      • Description:

      • Details

        • No Notes
    • Version 1262 - 01/09/2018

      • Description:

      • Details

        • No Notes
    • Version 1180 - 03/10/2017

      • Description:

      • Details

        • No Notes
    • Version 1173 - 03/01/2017

      • Description:

      • Details

        • 02/16/2017 - Updated international time zone support
    • Version 1165 - 02/11/2017

      • Description:

      • Details

        • No Notes
  • CS6xPak Mixed Update

    • Version 2.17.128 - 03/01/2023

      • No description given for this version.
      • Details

        • 03/01/2023 - null
          07/19/2022 - null
  • CSx Via

    • Version 2.1.3 - 04/26/2022

      • Description:

      • Details

        • 04/26/2022 - Version 2.1.3 adds support for the new RIDGID SeeSnake microReel APX™, including the Auto Image Flip feature. The microReel APX flips your onscreen image as the camera rotates through the pipe, ensuring your image remains oriented upright. An on-screen icon indicates the vertical orientation with respect to the image.
          03/08/2022 - - Provides support for APX camera systems
          - Fixes a bug that could cause HQx Live to show the incorrect TiltSense icon

          02/28/2022 - Adds support for MicroReel APX camera systems.
          04/27/2021 - - Improves stability of OTA updates
    • Version 2.0.36 - 03/08/2021

      • Description:
        Improves aspect ratio for images and video.
      • Details

        • 03/08/2021 - This version fixes the aspect ratio of the MPEG stream. It was previously streamed at 720x480 (causing images to appear stretched) and is now streamed at 640x480, like all other CCUs.
    • Version 2.0.35 - 11/04/2020

      • No description given for this version.
      • Details

        • 11/04/2020 - - Battery level names in SSE match with the names in BLE message
          - Update landing page from video screen in settings menu which should potentially fix menu flash in Android
          - UI will not show toast messages in web UI.

    • Version 2.0.33 - 10/08/2020

      • No description given for this version.
      • Details

        • 10/08/2020 - Features:
          - Cortex Version 103
          - Debug messages to display the SOM Raw datalink Buffer.
          - Raw datalink data is copied from the I2C receive buffer to a static buffer to prevent data overwriting.


          Streamer configuration to enable/disable profiling logs, enabled by default.

          Fixes:
          - TruSense loopback tests
          - UI update info page to match dizzy template

    • Version 2.0.31 - 09/22/2020

      • No description given for this version.
      • Details

        • 09/22/2020 - Cortex update failure when system loses power while installing a second update without rebooting.

          Added missing SSE's when toggling Counter mode. The mode transition in the UI looks smoother now.

          Returns the right SSID in response to api/v6/Network.
          Udhcpd fix to enable Via to be connected as a remote camera in the CCU.
          Vue UI

          The menu now is device aware so it only shows the "info" option and it shows the device model at the header of the "info" menu

    • Version 2.0.30 - 09/02/2020

      • No description given for this version.
      • Details

        • 09/02/2020 - - Includes Cortex version 94 that re-enables buzzer on Power ON using HQx Live.
          - Standby enter and exit buzzers re-enabled. System will
          - Beep twice when entering standby mode.
          - Beep once when exiting standby mode.
          - Fixed Reset counter using API endpoint issue.
          - Other improvements (disabled by default in this build)
          - Configurable Standby power off timer based on current battery level.
          - Configurable Critical battery power off timer.

    • Version 2.0.29 - 08/26/2020

      • No description given for this version.
      • Details

        • 08/26/2020 - - Keypad LED and Buzzer updates
          - No Beep or LED flashing when entering and exiting standby mode.
          - No Beep or LED flashing when powering down after being in standby for some time.
          - No Beep when powering on using the HQx Live apps.
          - No change in Beep and LED flashing with power key press "power on" and "power off".
          - Battery LED updates
          - Disabled Lucid Battery Status during standby mode (Note that it may take a maximum of 10 sec to turn OFF after the unit enter standby mode).
          - Resolved the Battery led turning ON during power down mode
          - Other improvements
          - Cortex will handle of the Datalink raw data transfer in the main instead of the I2C interrupt.
          - Cortex will generate an interrupt when the count mode is changed which will trigger the updated "Reel" SSE.
          - Restart power off timer when Via wakes up from standby using power key press. This will ensure that Via turns off if no app is connected and streaming.
          - Single shot SSE patch added to the API handler to help with debugging.

    • Version 2.0.27 - 08/19/2020

      • No description given for this version.
      • Details

        • 08/19/2020 - Features

          New Vue UI URL: http://192.168.8.1/csx

          Updated Standby LED and Buzzer states.


          Notes
          This release has the following changes to standby behavior:

          When the system is first powered on, it will enter standby after 5 minutes of inactivity. If a client connects to Via before the first 5 minutes, then the system will transition to the normal standby criteria i.e. enter standby as soon as the stream connection is dropped.
          When the system enters standby:

          Beeps twice
          The WiFi LED flashes once every 5 seconds for 50 milliseconds


          When the system exits standby back to on/ready:

          Beeps once
          WiFi LED resumes it's normal state i.e. "connect" (solid LED) or "ready" (flashes once per second)


          When the system exits standby and turns off:

          Performs normal power down beep and LED flash sequence (same behavior has using the power key)

    • Version 2.0.26 - 08/12/2020

      • No description given for this version.
      • Details

        • 08/12/2020 - Open Source Licensing support
          Key-based SSH login

    • Version 2.0.24 - 07/16/2020

      • No description given for this version.
      • Details

        • 07/16/2020 - Cortex Firmware Update Version 89 with:

          Support for updates in "Main" mode which eliminates the need for immediate reboot.
          Fix for issue "Micro drain Camera system turning ON when in Standby mode".
          Fix for issue "Sonde LED keeps blinking after reboot"

          Features:

          Cortex firmware will be updated as part of the SOM software update installation process.

          Fixes:

          Streamer: Added appropriate error/validity checks for parsed config params.
          Api Handler: Check if system time has rolled back (due to reboot) when determining if the update state is "uploading" or "paused".
          Sysinfo: Set the correct value for running Cortex version. Added packaged cortex version and running BLE version.
          Vue UI: The UI will now be available at http://192.168.8.1/menu

          Cortex Driver: Explicitly turns off the Sonde LED at boot up.

          Notes:

          Note that when updating from any 2.0.21 and lower build to any 2.0.24 and higher build the system WILL require a reboot after the update is installed. Future updates to 2.0.25 and higher DO NOT require a reboot.

    • Version 2.0.19 - 06/29/2020

      • No description given for this version.
      • Details

        • 06/29/2020 - Udhcpd configuration updated to remove the router, DNS entries. This prevents iOS (and potentially other clients) from using Via as a "default gateway." Traffic is routed over the cellular network, if available, preventing a modal from disrupting use of HQx Live when "no internet" is available over the WiFi network.
    • Version 2.0.18 - 06/22/2020

      • No description given for this version.
      • Details

        • 06/22/2020 - Adds the CCU UI under 192.168.8.1/vue - the menu will be driven from this application.
          Changes the default standby back to instantaneous. The unit will enter standby as soon as there are no clients with an open /stream connection.
          Adds default sleep/power-down after 1 hour of standby inactivity.

    • Version 2.0.16 - 06/14/2020

      • Description:
        Fixes issue where correct version was not included in 2.0.15 tag, causing it to self report as 2.0.14.
      • Details

        • 06/14/2020 - Fixes issue where correct version was not included in 2.0.15 tag, causing it to self report as 2.0.14.
    • Version 2.0.15 - 06/11/2020

      • No description given for this version.
      • Details

        • 06/11/2020 - Features:

          - BLE advertisement from Cortex (v81) includes battery charge level.
          - Battery charge_level and type added to battery SSE.
          - Added standby delay configuration. (Standby delay at 60sec, power off on standby disabled and standby on boot and not streaming disabled)

          Fixes:

          - Removed Google DNS entries which is forcing the app to handle "no internet" event.

    • Version 2.0.13 - 05/31/2020

      • Description:

      • Details

        • 05/31/2020 - Includes Cortex Version v077 with fix for serial number programming.
    • Version 2.0.12 - 05/25/2020

      • Description:
        LED feedback for reboot, power down, and standby. 
        Fixes serial number formatting returned form /info endpoint. 
        Enables WiFi settings to be reset to default configuration by a long press of the sonde key.
      • Details

        • 05/25/2020 - Cortex version 76 with LED control feature and SSID programmer update.
          TW9900 fix to output black frames when there is no video.
          Blink both LEDs fast upon reboot/powerdown.
          SONDE key long key press to reset WIFI settings to default for recovery.
          Fix serial number returned by /api/v7/info endpoint.
          Blink SONDE LED when system is in standby.

    • Version 2.0.10 - 04/29/2020

      • Description:

      • Details

        • 04/29/2020 - Fixes issue where partitions are not unmounted correctly.
    • Version 2.0.9 - 04/22/2020

      • Description:

      • Details

        • 04/22/2020 - This is a slight modification of the true 2.0.9 from the release branch. This does not include latest Cortex and BLE firmware since we still need updated boards with Cortex and BLE bootloaders installed. It should allow mobile team to alternate installations between 2.0.9 and 2.0.8.
    • Version 2.0.8 - 04/20/2020

      • Description:

      • Details

        • 04/20/2020 - This is a test release for HQx Live. It has all of the latest OTA update features and improvements to /info.
    • Version 2.0.3 - 04/13/2020

      • Description:

      • Details

        • 04/13/2020 - Initial test version for downloading from SURU. This version was built from a branch to fix the device hardware name. Which is now csxvia, instead of hqxhub.
    • Version 2.0.17 - 12/31/1969

      • Description:
        Removed SOM bluetooth advertisement.
        Update Cortex Firmware to Version 82 which includes
        Embedded BLE V10 : this version uses the Status Flag to send the system power status.
      • Details

        • 12/31/1969 - Removed SOM bluetooth advertisement.
          Update Cortex Firmware to Version 82 which includes
          Embedded BLE V10 : this version uses the Status Flag to send the system power status.

  • HQ

    • Version 2.1.402.0 - 09/22/2022

      • Description:

        Download Version
      • Details

        • 09/22/2022 - Various bug fixes and performance improvements
          Added support for OTA wireless updates
          PhotoTalks will now display a PhotoTalk icon instead of a regular video icon.
          Added option to remember RididConnect account
          Added roll and rotation initialization to TruSense overlay during recordings.
          09/08/2022 - Fixed video repair for newer CCU's
          Fixed some interface overflow and locale issues
          Fixed a bug that wouldn't correctly send info for battery to HQ

          09/01/2022 - Removed service delay startup
          Removed some logging
          Fixed an issue where large files could cause a crash
          Added a longer delay to failed retries when communicating with the ccu

          08/29/2022 - Fixed a bug when talking to the reel with older camera heads
          Fixed an issue importing and saving JSON jobs

          08/28/2022 - Added fallback retry methods to ccu api calls
          08/24/2022 - Added fixes for importing using the new changes to JSON jobs
          Fixed an issue where converted JSON jobs were showing up for import twice

          08/22/2022 - Fixed a bug that would not correctly read newly migrated job changes
          Fixed an issue where newly imported job media would be hidden

          08/18/2022 - Improved network management
          Fixed a bug where an invalid roll or tilt value would cause a crash when taking a photo
          Completed uploads weren't being correctly flagged for removal and were being saved
          WiFi and Bluetooth scanning are now activated by the client rather than on a timer

          08/14/2022 - Fixed an issue where notifications for updates would continue even though the latest version was installed
          Fixed some crashes in the service controllers which could prevent task cleanup

          08/11/2022 - Wifi and bluetooth detection fixes
          08/03/2022 - Added new Wifi library with timeout
          08/01/2022 - Added fix for bluetooth data disappearing
          Fix for timing out when wifi doesn't connect
          Added better error handling for downloads

          07/24/2022 - Fixed version and revision comparison for updates
          OTA updates for CCU's process revised
          Product registration issues resolved

          07/20/2022 - Added OTA update download triggers to tray app for background downloads
          Moved convoluted version update system to a common function
          Job device discovery now only happens on job import
          Added updated flag to products so that we can mark when their status needs to be synced to suru
          Fixed field showing latest software version in product details
          Fixed an issue where updated product versions were not being updted on SURU
          Fixed another issue that would not correctly sync wifi/bluetooth devices with correct products
          Fixed a bug where registration updates were only being tried when offline

          07/12/2022 - Added OTA support for current line of ccu's
          Fixed some issues detecting newer ccu versions as older
          Resolved some problems with incorrect versions being reported
          Auto updating process should be a lot smoother

          07/10/2022 - Added a retry to ccu detection in case the first one fails during network change
          Created a temporary block once an ota update is successfully applied to a ccu so the user won't be notified until it is installed or HQ restarts
          Some fixes to the way network detection is queued up to prevent overlapping network change events to fire api calls at the same time
          Fixed a bug where login settings were not getting saved
          07/05/2022 - Added network change detection to replace timed scanning
          Bluetooth scanning changed to only when application has activity
          OTA auto updates should now trigger version checks when internet becomes available
          Fixed an issue where bluetooth and wifi devices were not able to match properly

          06/21/2022 - Background OTA added
          Fixed issue where rotation control would show when it shouldn't
          Updated copyright info

          05/10/2022 - Refactored Connect sign in and upload
    • Version 2.1.365.0 - 04/11/2022

      • Description:

        Download Version
      • Details

        • 04/11/2022 - Adds support for the RIDGID® SeeSnake® microReel APX™, including the Auto Image Flip feature.
          The new Sharing tab makes it faster and easier to share media to customers. To access the tab, open a job and select Sharing on the top ribbon. From there, select which media/jobs you would like to share. Choose your desired sharing platform (Dropbox, YouTube, RIDGIDConnect, or Google Drive) and click/tap Share.
          Note: The new Sharing feature is designed to quickly and easily share media, and does not include customer information, jobsite notes, etc. If you are using the RIDGIDConnect app, customer and job information can be added using the app once the media has been shared.
          04/10/2022 - Fixed update check not relaying errors
          03/28/2022 - Testing new versioning fix
          03/27/2022 - Initial update check will now submit credentials if they are saved
          Fixed a bug where multiple upload errors weren't being logged
          Multiple uploads can now be cancelled

          03/24/2022 - Fixed an issue where update checks were sometimes not using credentials
          Fixed a bug where PhotoTalk media couldn't be uploaded to Dropbox
          Resolved an issue where some uploads couldn't be cancelled
          Added User agent info to update checks
          Fixed an issue where TiltSense controls were not showing correctly

          02/22/2022 - Update test release
          02/16/2022 - Fixed notification application to check for the new update information
          02/10/2022 - Added support for APEX camera rotation
          01/13/2022 - New transcoding for PhotoTalk
          HTML reports will not force transcoding on some file types
          Removed restriction of emailing video files
          Fixed a bug that prevented PhotoTalk media from being imported correctly with new jobs
          Fixed an issue where new empty segment folders were being created
          Fixed an issue with downloading multiple revisions

          01/10/2022 - New transcoding for PhotoTalk
          HTML reports will not force transcoding on some file types
          Removed restriction of emailing video files
          Fixed a bug that prevented PhotoTalk media from being imported correctly with new jobs
          Fixed an issue where new empty segment folders were being created

          01/09/2022 - New transcoding for PhotoTalk
          HTML reports will not force transcoding on some file types
          Removed restriction of emailing video files
          Fixed a bug that prevented PhotoTalk media from being imported correctly with new jobs
          Fixed an issue where new empty segment folders were being created

          12/09/2021 - Fixed JSON imports
          Fixed count/tilt data
          Support for the new SURU API

          11/17/2021 - Updated to handle new counts and tilt data
          Unknown versions will download both revisions on thumbs
          Fixed issues with YouTube and Dropbox

          10/20/2021 - Removed debug button
          10/19/2021 - Various fixes for multi-uploads and Connect
          10/07/2021 - Fixed Connect uploads from sharing tab
          Added check for internet connection before sharing

          09/23/2021 - Fixed update text issue
          09/21/2021 - Updated common library
          09/16/2021 - Updated to support next generation CCU events
          06/16/2021 - Multi-upload demo
          01/14/2021 - Ridgid uploads added to upload window instead of a dedicated tab
          Fixed an issue that prevented uploads progress from showing immediately
          Upload progress moved to a progress bar at the bottom
          Fixed a bug that could play a different video than what was selected

          01/12/2021 - Ridgid uploads added to upload window instead of a dedicated tab Fixed an issue that prevented uploads progress from showing immediately
          Upload progress moved to a progress bar at the bottom
          Fixed a bug that could play a different video than what was selected

          01/10/2021 - Ridgid uploads added to upload window instead of a dedicated tab Fixed an issue that prevented uploads progress from showing immediately
          Upload progress moved to a progress bar at the bottom
          Fixed a bug that could play a different video than what was selected

          12/16/2020 - Fixed an issue where updates were trying to connect to CCU's too many times
    • Version 2.1.292.0 - 12/14/2020

      • Description:

      • Details

        • 12/14/2020 - Fixed slow thumbnail sorting for jobs with many images.
          Job groups (categories and colors) will now be correctly set
          Fixed a bug where LT1000 was showing error messages during inspections
          Reports now have higher quality thumbnails
          Added default margins to PDF reports
          Fixed a bug where turning off CSx Via or disconnecting from Wi-Fi would cause HQ to hang

          12/08/2020 - Fixed a bug that could cause a crash when saving to an open PDF
          Fixed an issue when updating a device could show finished before it was actually complete
          Fixed a bug where media elements could be incorrectly split in when generating a PDF
          Updated thumbnail generation to show higher quality images
          Fixed a bug that could report the wrong version from a CCU
          Fixed a bug where job group colors were not being correctly updated
          Fixed an issue where removed devices would still show in the device list
          Fixed a bug where the LT1000 would periodically throw errors when updating the battery status
          Fixed an issue that could cause jobs to open more slowly than they should
          Added TiltSense values to reports when available
          Improved bookmark sorting speed

    • Version 2.1.283.0 - 10/22/2020

      • Description:

      • Details

        • 10/22/2020 - New Features
          Adds support for the new CSx Via
          Ability to record audio and narrate inspections as you record
          Ability to record TiltSense in videos and photos
          Faster and more accurate nearby device discovery using Bluetooth
          View the battery status of compatible CSx devices while recording
          Added the ability to show/hide and change the size of date/time, count, and TiltSense recoding overlays
          Default job names now match the format of jobs created directly on a CSx device
          Fixes
          Stability improvements that prevent crashes in multiple scenarios
          Fixed a bug that could cause Ridgid Connect uploads to fail
          Fixed an issue where the Video report quality would be low
          Several improvements to Wi-Fi network discovery and connection stability

          10/11/2020 - Fixed an issue that prevented battery events from being registered
          10/07/2020 - Fixed the battery icons that were shrinking in some states
          Changed Ridgid batteries to display using the graphic method rather than bars
          Fixed a bug that would hide the battery from BLE when at critical
          TruSense control will now hide if no TruSense data is received
          Added a timeout when connecting to a CCU
          Fixed an issue that would not update Wifi points when windows stopped updating scans
          YouTube errors are now more readable
          Icons changed back to original graphics

          09/21/2020 - Removed VisioForge watermark
          New connection icons
          09/14/2020 - 30 Fps recording and preview
          Added new battery meter type to match HQx Live battery
          Fixed a bug where the time wasn't updating in the overlay
          Fixed Video Reports Screen shows black thumbnails
          Fixed an issue where the Video report quality would be low
          Fixed missing localized strings
          Straightened out some old text coloring mismatches
          Added some new images
          Fixed a missing image on the connection window
          Made connection buttons consistant
          Added a default image to unknown devices
          Fixed a bug where the correct BLE battery level was being reported correctly

          09/03/2020 - Fixed unknown BLE devices showing up in the device list
          Fixed an issue where the details pane would not get hidden properly on some screens
          Bluetooth broadcasting devices can now show their battery level in the connection details
          Added support to properly display and parse 3 part version numbers

          08/26/2020 - Fixed Connect upload
          08/25/2020 - Updated outdated libraries
          08/24/2020 - Added spinner during video creation
          Fix a potential crash when the video creation thread is cancelled
          Added code to prevent another video being started during video creation

          08/20/2020 - Fixed battery showing in overlay
          New VisioForge deployment

          07/20/2020 - Further YouTube enhancements
          06/30/2020 - Fixed an issue that would cause the settings to fail to load
          02/13/2020 - Fixed CSx Via detection and connecting
    • Version 2.0.225.1557 - 01/05/2020

      • Description:

      • Details

        • 01/05/2020 - Fixed a bug that would cause transcoding to fail
          Fixed a bug where session folders were named incorrectly
          Changed job folder names to match CCU

          12/17/2019 - Fixed a bug that caused the overlay background to not be recorded
          Fixed a bug would incorrectly scale the overlay on snapshots
          Fixed a bug that would show the first frame of a video overlay in the wrong DPI
          Added setting to include overlay in snapshots
          Fixed a bug that would throw an error if the user denied access to run HQTools
          Fixed a bug that would hide count when unchecking option to show overlay on screenshots
          Overlay preview now correctly hides elements when overlay is turned off
          Changed date and time formats for overlays to respect current computer region settings
          Fixed a bug where deselecting visibility of tilt on the overlay would prevent other elements from being moved

          12/05/2019 - Overlay settings work with new CCU units
          Overlay settings will actively update
          Fixed date formatting on about screen
          Old overlay setting will be reset on load
          Added tilt to overlay settings
          Changed overlay settings to match modern CCU settings
          Fixed a bug where restoring defaults on general settings would cause capture settings to reset instead
          Fixed an issue where overlay elements wouldn't correctly scale or position when the window size changed
          Fixed a bug that would distort the aspect of the overlay when changing window size
          Added the ability to change the size of overlay elements
          Fixed a bug where initializing an LT1000 would cause a Job window to crash
          Added count, tilt and overlay information to video XML files
          Added a fix to prevent memory access error when recording overlay
          Changed invalid fallback privacy policy address
          Changed invalid fallback support address
          User signup privacy policy link now points to our policy online rather than downloading a file

          11/18/2019 - Changes:
          Formatted release date in about screen
          Products without a valid serial or model are no longer submitted to registration
          The saved Count information will no longer default to zero
          Added tilt graphic to the information panel on live video
          Created jobs will default to HQ as the source
          Added overlay to live video
          Changed mixed count display to match the CCU
          The live video overlay is now recorded to the video

          Fixes:
          Fixed a bug where incorrect information from an LT1000 could result in the HQ serial being saved with the wrong product
          Fixed a bug in which snapshots would display the tilt control when there was no tilt info saved
          Fixed a bug that would set the current playback time as the current time, throwing off count info
          Fixed a bug that would set the jobs serial to the HQ serial
          Fixed a display error that would sometimes show -9999 for the count of old videos
          Fixed a count display error that would show 12" when rounded rather than adding to feet
          Fixed a count display error that would show a negative in both the feet and inches -4' -3"
          Fixed a bug that would not update the first frame of a video with the count and tilt info
          Fix for the issues seen in the last dev release related to the tilt control being displayed
          Fixed an issue where invalid count and tilt info would be shown as zero

          Known Issues:
          The overlay is not being scaled correctly when recorded
          The visible overlay does not scale with window size
          There is no method to turn the overlay recording or display on and off
          Overlay settings aren't being written to or read from the XML



    • Version 2.0.220.1226 - 11/06/2019

      • Description:

      • Details

        • 11/06/2019 - Removed snapshot tilt icon
          11/03/2019 - Added tilt information to snapshots
          Updated support site address
          Updated locale strings
          Fixed a consistency issue with display of the tilt angle
          Fixed a bug that would cause a crash when taking a snapshot from videos with old style log files

    • Version 2.0.213.1008 - 09/12/2019

      • Description:

      • Details

        • 09/12/2019 - Fixed a bug that would create a video report folder every time the video report tab was displayed
          Fixed a bug that could cause a crash if the video report folder did not exist when the job was closed
          Count and tilt data is recorded for live streaming from a CCU
          Disabled Connect Upload from menus
          Live video precision and format will update when changed rather than when the next count update occurs
          Saved note dropdowns will populate with "No saved notes" rather than a blank dropdown
          Fixed a bug that would cause deleted bookmarks to be partially removed if the job was not saved
          Added default timestamp to live video captured images
          Fixed a bug that would not correctly update HQ software version until the application restarted

          08/29/2019 - Fixed a bug that would not set live video when opening a new job via touch
          08/28/2019 - Added single click option to device list to assist touch screens
          Fixed an error that would show the wrong product image for Versa devices

          08/26/2019 - Fix for video source being able to be set to the same in multiple windows
          Fixed a crash when checking available video streams
          Fixed a layout bug that would overflow images when resizing
          Fixed a bug that would show the incorrect video source selected when choosing not to switch video sources

          08/26/2019 - Live video will now prompt the user before removing the stream from an already streaming window
          Double clicking a connection from the connection list will now select the device rather than toggling connect/disconnect
          The connection help control now displays the most recent connected device
          Added a button to the connection help display to view live video in that tab immediately
          Fixed a bug that could allow the same device to stream to two different windows simultaneously
          Fixed a bug that would select the incorrect window when selecting live video

          08/14/2019 - Email button will now bring up configuration wizard from the report tab
          Emailing a video is no longer disabled but will instead alert the user to upload the video first
          New report header image
          Fixed an error that could occur during video streaming
          Fixed a bug that prevented new media from being copied to styles

          08/05/2019 - No longer check if registration connection is busy to allow login
          Fixed a bug that would connect to an LT1000 when the window was created with a CCU
          Count will no longer show on video devices that have no count
          Fixed a minor graphic issue in the Capture settings window
          Minor fix for an error when getting drive information from a drive that doesn't exist
          Added icon back to Job header
          Fixed size issue on session header

          08/02/2019 - Fixed an issue where the currently connected device would receive a shutdown notice immediately after connecting
          Fixed an error that could prevent connected devices from being removed correctly
          Fixed an bug that could stop CCU detection when an error occurred
          Fixed an error that could occur when retrieving product images on a slow connection
          Fixed a bug that would show the signal strength message on the device help screen
          Fixed a bug where the bottom bar on live video would not display correctly when certain devices were switched through
          Fixed an issue when switched between two CCU's the window detection would incorrectly identify the new one as the old one
          Fixed several crashes that could happen when the service was stopped while connecting to devices

          07/31/2019 - Increased timeout for HQLive device connection
          Fixed text overflow on Video and Audio drop downs
          Adjusted width of Live video bottom bar
          Fixed an error where battery meter would show when negative value
          Fixed a bug that would show the battery meter when on AC power
          Fixed a bug that would show the signal level popup after switching to a different video source

          07/30/2019 - Fixed an error that prevented checking for LT1000 updates
          Removed debug logging
          New battery meter control
          Fixed an issue where small images would hide connected overlay
          New HQ live button
          Added Live video tab
          Removed SeeSnake Live preview panel
          Redesign of HQLive help screen
          Removed signal strength meter
          Live video bottom bar redesign
          Moved HQLive button to Live video toolbar (Connections)
          Fixed a bug that would not refresh product images if the connection timed out

          07/12/2019 - New status messages when connecting to an HQLive device
          Added toolbar button to scan wifi

          07/09/2019 - Increased update check timeout
          TrueSense display will no longer appear in the HQLive preview window
          Fixed an issue where Wifi scanner would happen while viewing live video

          07/08/2019 - Fix for conversion of invalid value on tilt control
          Fixed a bug that would cause the Tilt control to remain visible on the Live help screen
          Added text limit for SSID names that could run off of the screen
          Added Wifi scan trigger to Job Windows
          Wifi scan changed from 1 minute to every 30 seconds
          Fixed a crash that could occur if a device disconnected while connecting
          Fixed an issue where a device could be connected twice
          Added connection checkmark to device details screen
          Added connection status text to device details screen
          Added spinner to connection status screen
          Product details and product searches will now only show on products that have them

          06/17/2019 - Fixed a bug that caused a crash when no Wifi was ever used
          06/13/2019 - Fixed crash when no Wifi adapter available
          06/05/2019 - Tilt and Count data added to streaming video
          Removed Mic button from HqxLive streaming
          Removal of current video device will now default to the HQ Live help screen
          Fixed an issue where a device connect or disconnect button would was still enabled during its connection

          05/16/2019 - Connect to wifi device / ccu from within HQ and not have to connect manually.
          Consolidated connect and hq live buttons to a single connect button
          Equipment locker replaced by collapsible device list and available connections list
          Optimized the video stream recording to minimize lag
          New wifi service interface
          Trusense XML / display for static video jobs
          Trusense SSE / display for SSE video jobs
          TLS 1.2 for RidgidConnect

          05/07/2019 - Connect to wifi device / ccu from within HQ and not have to connect manually.
          Optimized the video stream recording to minimize lag
          New wifi service interface
          Trusense XML / display for static video jobs
          Trusense SSE / display for SSE video jobs

          02/22/2019 - Sharing buttons moved to toolbar
          Changes to Dropbox authentication

          02/19/2019 - Dropbox authentication fixes
          02/13/2019 - Dropbox authentication fixes
          02/08/2019 - New account settings
          Fixed Dropbox authentication
          Clearing authentications now notify the user
          Fixed uploads always defaulting to YouTube

          02/06/2019 - Removed an extra upload option
          Added more logging to the service

          02/04/2019 - Fixed an issue connecting to the service
          When a new streaming device arrives in a new job the live view switches to it automatically
          Fixed several popups that did not correctly attach to windows
          Added a visual indicator for the strength of a stream

          01/30/2019 - Service logging
          Added setting to remove Dropbox authentication

          01/29/2019 - Added service logging
          01/21/2019 - Google Drive authentication fixed
          01/11/2019 - Moved Dropbox to new authentication
          Fixed an issue with Google Drive authentication
          Fixed for an issue with an empty destination in Dropbox
          Fixed a problem that could cause the Job Window to crash when changing saved video maker images
          12/21/2018 - User interface added for Dropbox and Google Drive uploads
          Some service optimizations to improve performance

          11/19/2018 - Notification application service connection fixes
          Various Video Maker bug fixes

          11/14/2018 - Video reports now save per report
          New features added to video reports
          Video report slide times can be adjusted on each slide
          Some service bug fixes
          Live stream help window
          Changes for when CCU and live stream video are shown

          10/30/2018 - New video streaming features
          Some updates to the video report maker

          10/12/2018 - updated device video streaming
          enhancements to video report utility
    • Version 2.0.99.1419 - 10/03/2018

      • Description:

      • Details

        • 10/03/2018 - Gmail service now more secure and requires fewer password
          entries with OAuth support.
          Adds support for SeeSnake LT1000 laptop interface on newer
          systems.
          Improvements to Google Maps service.
          Video clips now list source as Modified instead of Original Job.
          Many bug fixes and other behind-the-scenes improvements.
          08/30/2018 - changed job icons and tabs
          enhanced video report controls
          video streaming
          08/24/2018 - Preview of video reports feature
          Preview of video streaming feature
    • Version 2.0.78.1507 - 05/15/2018

      • Description:

      • Details

        • 05/15/2018 - YouTube video uploadingOutlook mail client integrationNew Gmail featuresHQ Service Engine
          12/13/2017 - fixed issues with video notes
          10/17/2017 - added service dependencies
          08/15/2017 - test version
    • Version 1.75.302.0001 - 07/26/2017

      • Description:

      • Details

        • 07/26/2017 - interim release
          05/25/2017 - discontinued XP support
          05/19/2017 - autostart HQ on update
          check for update schedule one per hour
          Added feedback dialog when no update available
          05/16/2017 - popup when checking for updates
          auto run HQ on update
          05/08/2017 - fixed youtube iconography
          updated youtube instructions
          05/02/2017 - fixed troubleshooter app
          04/24/2017 - Added up to date notice from manual update window
          04/21/2017 - Update test
          04/20/2017 - Update test
          04/18/2017 - Added service shut down detection and restart
          04/13/2017 - Test for auto starting service
          04/12/2017 - Added "Click to install" to HQ update notification
          Remove some excess notifications
          Updates show in a more noticeable window
          Updates will confirm that running tasks will be removed before continuing
          Clicking check for update will correctly notify the user if their version is up to date
          Fixed a bug that would allow the user to run the update multiple times
          Fixed a bug that would throw an error if the user check for updates during a download
          Fixed a bug preventing popup notifications from closing after moving the mouse over them
          Various update interface fixes

          04/11/2017 - fixed update version issue
          03/29/2017 - YouTube Authentication removal added
          YouTube settings section
          Notification now has a link to run HQ when finished installing
          YouTube bug fixes

          03/21/2017 - update notification added to notifier
          03/20/2017 - Added command to show message via notifier when update is complete
          03/16/2017 - Fixed an issue with installer not starting the tray app
          03/09/2017 - Fixed service hang
          03/08/2017 - Fixed update issue
          01/20/2017 - added restart of tray notify app
          Fixed issues with USB old workspace and changed workspaces
          01/17/2017 - Update verification test
          11/16/2016 - HQx Service
          New Notifications app
          YouTube Upload
    • Version 1.75.209.1631 - 09/30/2016

      • Description:

      • Details

        • 09/30/2016 - fixed auto log on problem
          09/28/2016 - LT1000 video repair tool
          HTML5 video reports
          Removed Flash support
          09/07/2016 - Fixed version number available issue
          08/19/2016 - youtube upload
          06/09/2016 - fixed issue with wrong update server
    • Version 1.75.193.1418 - 03/15/2016

      • Description:

      • Details

        • 03/15/2016 - new ridgidconnect service bindings
          03/09/2016 - Language name fixes
          03/03/2016 - Added newest translations
          02/10/2016 - Contacts sort properly
          Contact titles look correct even when missing information such as last name/All contacts are available under the job window drop downs
          Contacts in the job drop downs look correct and sort meaningfully
          Deleted Job media is deleted after the job closes and saved
          Deleted Job media should show up in the recycle bin
          New Job precision setting works and changes the precision on opened jobs when checked
          Impossible job precision combination cannot be chosen from settings (meters, cm or inches combined with “Mixed” setting)
          Newly located precision and sort buttons function and look properly

          01/06/2016 - Fixed issue of clicking on defective video can hang HQ
    • Version 1.75.187.1335 - 12/16/2015

      • Description:

      • Details

        • 12/16/2015 - fixed encryption container duplicate
          11/05/2015 - Contact Sync Tool Fix
          10/14/2015 - Some troubleshooter instruction changes
          10/13/2015 - Troubleshooting tooltips added
          Changed some troubleshooter instructions

          10/09/2015 - Database reset tool added to troubleshooter
          10/01/2015 - Fixed a bug that could potentially incorrectly index jobs on import
          Duplicate contacts and addresses are ignored in autocomplete and address selection
          Save contacts and inspectors will default to their contact types
          Fixed the text display on autocomplete to not show empty brackets and dashes
          Autocomplete will now show more information
          Autocomplete now correctly displays info from all address types
          09/29/2015 - Fix for default inspector no longer working
          Fix for contacts not saving correctly
          Removed auto add contact on job open
          Added methods to save or add the current contact in the job window
          Fixed an issue where the indexing contacts could all point to the same records
          Fixed a bug that would add extra job records to the index
          Fixed a bug that would in some cases clear note for media in a report
          Fixed an issue where some records were not correctly being removed from the index file
          Fixed a bug that would throw an error on some job versions when deleting media
          Added check to contact and address writers to see if there was a change, this should speed up saving in most cases
          Added some code to job and session writers that performs less queries, should speed things up a little bit for reading
          09/23/2015 - Fix for creating a new job crash
          09/22/2015 - Fixed ability to save contacts
    • Version 1.75.175.1504 - 09/02/2015

      • No description given for this version.
      • Details

        • 09/02/2015 - Fixed video preview image size in hosted video playback
          Fixed potential contact overwrite on job import
    • Version 1.75.174.1442 - 08/19/2015

      • No description given for this version.
      • Details

        • 08/19/2015 - Fixed some issues with loss of internet during a device software update
          Fixed some issues with Connect service
          08/18/2015 - New version of EO.PDF that supports windows 10
          08/07/2015 - fixes in video repair and sync
          07/24/2015 - Media Naming difference notification now turns off if the setting is disabled
          Fixed a bug that would not set the current naming selection to the job properly
          Fixed a bug that would still parse the log directory and fail to continue looking
          Moved cancel button on equipment download window to prevent accidental cancelation
          Equipment update will now select the first available thumb drive
          Unsynchronized jobs will now prompt with a countdown timer to import
          Damaged jobs will be automatically repaired on or after import
          07/10/2015 - rename savings setting fix
          presence of logs folder does not ignore entire thumb drive for imports
          06/19/2015 - media rename revisions
          06/12/2015 - new highlighting and user notification on rename feature
          Fixed duplicate notifications for out of date software when importing
          05/28/2015 - Fixes to rename feature
          05/15/2015 - added job import and rename feature
    • Version 1.75.164.1403 - 04/23/2015

      • Description:
        Report Templates Revision
      • Details

        • 04/23/2015 - Bugfix: Assigning new jobs a report template is now fixed
    • Version 1.75.163.1547 - 04/15/2015

      • Description:
        SeeSnake HQ Public Update 
        RidgidConnect Enhancements and Bug Fixes
      • Details

        • 04/15/2015 - Bugfix: empty jobs no longer cause a crash upon upload
          Bugfix: removing existing notes crash
          04/06/2015 - fixed outstanding field length issues
          03/25/2015 - fixed jobsite address field issues
          fixed session notes accumulation
          03/23/2015 - improved connect contact update
          fixed bug that did not allow connect jobs with no media
          03/19/2015 - Connect Fixes
          03/13/2015 - Bug where all products showing up as CS6Pak when signed out of equipment locker is fixed
          RidgidConnect data mappings and contact mapping
          Instruction captions now wrap text
          Added screen to indicate that an instruction isn't available
          Added user savable notes
          Saved notes are prevented from saving with no name
          Saved notes can be applied from reports and video and image editor screens
          Added text size dropdown to report bookmarks
          Added an extra-large section for report text
          Changed the internet check to check for specific servers instead of checking if local network was available
          Fixed a bug that would lock the UI when internet connection was lost during a download
          Fixed a bug that would not throw an error when an update drive is pulled during an update
          Fixed tooltip on update button
          Fixed some missing tooltips
          Fixed a bug that would cause a crash if an instruction was null
          Fixed a bug that would show a blank screen when an instruction is empty
          Fixed a bug that wouldn't correctly check the available space when extracting an update
          Fixed a bug that prevented the save note button from being enabled
          Fixed clipping text on add product window
          Fixed a bug that prevented manually adding some products
    • Version 1.75.151.1534 - 01/22/2015

      • No description given for this version.
      • Details

        • 01/22/2015 - Use new instructions for CCUs in all circumstancesBetter error handling on CCU thumb creationFixed bug where CCU thumb image was being unpacked to the wrong location

          01/21/2015 - CCU updates connected to new instructions systemfixed some equipment locker syn and caching issues that caused various inconsistencies and out of date informationAdded local caching of instruction setsPrevent updates with no internet connection
          01/15/2015 - Update process now cancelableUpdate process more resilient and catching errors cleanerImproved UI during firmware update actions
          01/10/2015 - Fixed a crash that could happen during USB connected updates from equipment locker
          01/09/2015 - First review of new update instructions
          12/24/2014 -
          Fixed an issue that would sometimes throw an error when removing a product
          Improved connected device detection
          Fixed an issue where registered products wouldn't update their status
          Added SR-24 Bluetooth update compatibility
          Fixed bug that would show the cancel button incorrectly on firmware updates
          Fixed an issue that would add the wrong files to verification process on SR-24 update
          Added pending status to updating SR-24 and ST33Q
          Added support for determining which products have software
          Fixed a bug that sometimes would not show pending status
          Fixed pound sign "#" export error, symbol is now replaced with an underscore
          12/09/2014 - Added cancellation to hardware updating
          Fixed a bug where newly added hardware could not be updated
          12/04/2014 - Improved support for SR-24 and ST 33 Q Plus
          Using secure site for update checks
          Fixed issue with job data recovery
          11/21/2014 - Bugfixes and improved text messages for SR-24 and ST-33Qplus
          Fixed update not working from an unofficial version
          Fixed qring library built with wrong redistributable
          11/20/2014 - Bugfixes and improved text messages for SR-24 and ST-33Qplus
          11/13/2014 - resilient ST 33Q+ update
          SR-24 updating
          New language for pending updates
          Ability to talk users through intermediate or required update
          11/07/2014 - Resilient ST33plus software updating
          10/31/2014 - improved ST-33plus support
          10/24/2014 - Added proof of concept ST33Q plus software update
          10/03/2014 - External job media can now be rearranged
          Positioned media will remember its position regardless of the sort
          Media can be copied between sessions
          Media list will now scroll when dragging elements up and down
          Fixed a bug where the media slider would not update the video image until it was played
          Media coloring added back and changed
          Fixed a bug where user added media would be incorrectly tagged
          Fixed a bug when creating a PhotoTalk would be added to the wrong session

    • Version 1.75.128.1557 - 09/23/2014

      • Description:
        This release is a maintenance release that addresses the following HQ issues: 
         
        Some users reported seeing a black screen when a video is loaded. 
         
        When using maps in PDF reports, the placement of the map was incorrectly justified. 
         
        When starting a new job using an LT1000 device, occasionally some job information would be lost. 
         
        These issues have been addressed and fixed in this release of the software.
        • Software Update Instructions

          • To update your version of HQ, first open HQ.  Then from the Help menu, select "Check for Update".

             

            To downgrade to an older version, please uninstall HQ.  Then return to this page and download and install the desired version using the download link provided.

             

             

      • Details

        • 09/23/2014 - Fixed maps not justifying correctly on reports with maps
          Fixed bug where data would not save correctly if job created with HQ
          Fixed bug where some thumbs would not be recognized on software update
          New black video solution
          09/15/2014 - Black video fixes
    • Version 1.75.126.1504 - 09/13/2014

      • Description:
        CS65 Companion Version
        • Software Update Instructions

          • To update your version of HQ, first open HQ.  Then from the Help menu, select "Check for Update".

             

            To downgrade to an older version, please unintall HQ.  Then return to this page and download and install the desired version using the download link provided.

             

      • Details

        • 09/13/2014 - Added video load throttling to get rid of blank video problem
          Czech language
          Latest language updates
          09/09/2014 - Locale files updated
          09/05/2014 - Failed sync and failed recording jobs now have an icon to identify them
          Added spinner to job repair and deletion to show activity during long processes
          Added properties window access to Import and recycle locations
          Imported jobs can now be individually deleted from their source drive once imported
          Added repair information tooltips to the repair screens
          Fixed a bug where Job properties would only show on the first job selected
          Fixed a bug that would cause job changes to occur sometimes on import
          Fixed a bad text concatenation on the registration login
          Fixed double prompting on repairing sync failure jobs
          Fixed issue where multiple imports would add to selected items
          Fixed a bug that would continually check size of jobs that were being deleted slowing down deletion considerably

          08/29/2014 - New translations
          08/22/2014 - Bad sync detection and file recovery
          08/19/2014 - Fixed bug that prevented local HQ from updates on equipment screen
          Fixed bug when creating PhotoTalks in multi-session job
          08/14/2014 - Missing media repair now will also find lost sessions
          Left side of Job Window has a new look
          Job data entry separated into tabs
          Added support for accurate comparison of job changes
          Added support for newer version of job information
          Changed the method used to write job information to update rather than write over
          Fixed an issue where extra addresses were being written to the job
          Fixed an bug when a single job in HQ could collide with the master list and not save
          Fixed a bug where the jobs unique ID would be changed unintentionally
          Fixed a bug where newly imported jobs were saved twice
          Fixed a bug in the missing media finder
          Fixed issues of equipment locker showing strange update results

          07/25/2014 - Tree view and icons are easier to see and resemble look from newer SeeSnake CCUs
          Video Repair Feature
          07/11/2014 - Product versions are updated on import
          Added a pending flag when products are updated
          Fixed a bug that set product versions to their latest on import
          Fixed crashes in report generation when parsing bad media
          Video repair utility added
          06/10/2014 - Equipment errors will now show the serial of the equipment and clicking the error will select that product
          Video clipping changed to videos longer than 1 second
          Splash screen will now stay open until the application is fully loaded
          Report date formats should now localize to the current Windows format
          New icon for Photo Talk and image edit
          Note window changed to match the same style as Photo Talk
          Added Job Media Recovery tool to the job tools menu
          Added more display formats for report dates
          Added the option to change the date/time display on media in reports
          Added the ability to show individual tags for report contacts
          Added options to individually show or hide country, email, company, name and phone numbers in reports
          Added new media size options in reports
          Added new alignment styles for media in reports
          Added option in reports to align all elements the same
          Fixed an issue that would make clipped videos have degraded quality
          Fixed an alignment issue in reports that centered text in contact information
          Fixed a bug that would sometimes not correctly set the alignment in reports
          Fixed several tooltips in reports that didn't get localized
          Fixed an issue with HTML reports in some Internet Explorer versions that wouldn't align tables correctly
          Fixed a bug that would prevent some drives from being converted to job spaces
          Fixed a bug that would prevent video clipping on videos with low frame counts
          Fixed a graphical error in the report style dropdown
          05/16/2014 - Cosmetic changes
          04/23/2014 - Let the LT1000 fail more elegantly
          Changed media export menu verbiage
          Get correct language for product manuals

          04/16/2014 - When playing videos or recording HQ will now ask the system to keep active and not sleep or turn off the monitor
          New export media function for jobs and job media
          Added job source equipment serial number to job properties
          Added progress dialog when emptying recycled jobs
          Fixed a bug that would search for old job folder names after it had already found jobs
          Fixed a crash in DVD Reports
          Fixed a bug where changing jobs between viewed and unviewed would not update correctly until HQ was restarted
          Fixed a bug where copied jobs would sometimes not load their media
          Fixed a bug where merged jobs would sometimes not load any media
          Fixed a bug when selecting a job with no media would preview the media from the previous job
          Fixed a bug when selecting a job from the list could sometimes grey all of the buttons
          Fixed a bug when copying multiple items from the slideshow preview
          Fixed a bug in the media properties screen which would show the incorrect path
          Fixed a bug where the subject line from an email could contain illegal characters or overflow the maximum size
          Added logging for system power save information
          03/17/2014 - Fixed an external drive import issue
          Fixed a crash in DVD reports
          03/07/2014 - Added a command to create a job directly from a product screen in the default job space (also supports keyboard command)
          Added correct details text to loading screen
          Added a new job column showing the number of times a job has been opened to help sort the jobs you use the most
          Increased job name to 100 characters
          Job data entry text boxes will no correctly wrap text to the next line
          Default inspector will now also populate the segment inspector
          Changing username will now correctly clear the password field on the login screen
          Job Space properties will now show the size of removable drives
          Fixed a bug that allowed creation of Job Space in the root of a fixed disk
          Fixed a bug which always reset the default inspector to none on load
          Fixed a bug that prevented the default inspector from being populated in a job
          Fixed an issue which hid a portion of the contact screen
          Fixed a bug which sometimes prevented a new empty job from being removed on close
          Fixed a bug when multiple potential job folder names would prevent drives from showing the correct import list
          Fixed a crash when resuming live video
          Fixed a bug which prevented dragging to a Job Space located at the root of a drive
          Fixed a bug where the location map would sometimes not show
          Fixed a bug where the location map would sometimes change size when switching between data
          Fixed a bug in which some Job Spaces moved to external locations could not be reverted to import drives
          Fixed a bug where jobs imported from a known product would not save their imported names
          Fixed a bug that would cause HQ to parse all of the jobs in Recycled during startup
          Fixed a bug which would sometimes cause HQ to parse Job folders that had been removed
          Fixed a bug that would sometimes cause HQ to try and use a Job Space that had been removed as default
          02/25/2014 - Removable drives can now be cleared once all jobs have been imported
          Job Spaces can now be moved to external drives
          Removable drives can be converted into a Job Space and will no longer appear as an import drive
          Job Spaces created from an external drive can be set back to an import drive
          The file transfer dialog has had the current transfer progress in KB/MB/GB added to show a visual indication that the progress is moving during large transfers
          When dragging items inside of HQ the target will now be correctly highlighted
          Mouse-over highlighting has been darkened slightly to make it more noticeable
          Fixed a bug with job selected where the incorrect job would be selected
          Properties can now be shown on offline/read-only items
          Fixed a bug where the job rename box would show during drag
          Fixed an issue with duplicate serial numbers on different products showing the incorrect product name
          Duplicated CS1000 Job ID's have been fixed, determinable ID's will now be created from the job start time making collisions much less likely
          SR-24 log files can now be imported
          SR-24 logs will be converted to a new type of job and placed in their own Job Space
          01/31/2014 - Made thumb update default for all new products (fixes CS65 update issue)
          BugFix: Multiple requests for new device software would sometimes cause a web request timeout

          01/23/2014 - Having HD or a high count of images in the preview no longer causes a memory exception
          Fixed an issue where in rare cases multiple imports could be initiated at the same time
          Equipment list is now refreshed and rebuilt less frequently
          Fixed an issue where equipment items would sometimes be submitted twice
          Subject line is limited to 168 characters in the internal email client
          Image editor now remembers the zoom level
          Videos longer than 24 hours should now show the correct duration in the properties window
          Corrected the video duration display error when a video was longer than 24 hours
          Video timestamps should be more in sync with the videos
          Video position/duration will no longer clip on long videos
          Changed the way zooming works in the image editor to a more familiar functionality
          All properties windows now have the same look and feel
    • Version 1.75.87.1443 - 10/31/2013

      • Description:
        CS6 Companion Version.  Shipped with SeeSnake CS6.
        • Software Update Instructions

          • To update your version of HQ, first open HQ.  Then from the Help menu, select "Check for Update".

             

            To downgrade to an older version, please unintall HQ.  Then return to this page and download and install the desired version using the download link provided.

             

      • Details

        • 10/31/2013 - added download new software buttons when software not out of date
          New languages: Romanian, Polish, Hungarian, and Serbian
          Fixed clipping issue for certain international versions of Windows
          10/29/2013 - Fixed character set issue when exporting a report in some languages
          Fixed Email report crash if job name contained illegal characters
          Fixed an issue where the customer, location and inspector titles would not get localized
          Fixed an issue that would sometimes cause an error when attempting to auto select an imported item
          Fixed missing media in exported reports
          Fixed a minor html error in report output that placed a closing tag to a link that was not created
          Fixed a transcoding problem that would not correctly clip PAL videos
          Fixed report logo sometimes being reverted to default
          Fixed an issue where some temporary media was unable to be removed, the process would not remove the others
          Default media is no longer removed and added again on startup
          Fixed an issue where some media was being added twice and consequently could never be cleaned out

    • Version 1.75.84.1031 - 10/14/2013

      • No description given for this version.
      • Details

        • 10/14/2013 - Allow software update downloads regardless of whether product is up to date
          Changed HTML report character set to UTF-8
          Equipment can now be removed when offline or not registered
          Print dialog should position correctly when Windows is in any language
          Fixed a bug where on first startup long actions would overflow the width of the jobspace panel
          Another fix for autoselecting a job or jobspace that no longer exists
          Fixed a bug which would sometimes try to import while another import was already in progress
          Fixed a bug that would throw an error if an external drive was removed during the job check
    • Version 1.75.83.1549 - 10/08/2013

      • No description given for this version.
      • Details

        • 10/08/2013 - Fixed a bug that prevented reports from being created on some network drives
          Fixed an issue where printing would wrongly report failure on systems with language other than English
          Fix for scrolling to job sometimes being null and causing an error
          Fix for marking viewed unviewed would sometimes not register all the selected jobs and cause an error
          Fixed an error that would show the wrong container size in HTML reports if the image was larger
          Fixed an issue where multiple segments could have the same named media and cause the older to be overwritten
          PDF reports no longer try to link to videos
          Changed default job sort to Time
          Added crash catch for thread abort in EO pdf firing another exception
          Printing will no longer fail if the registry IE print settings can not be altered
          Removed the topmost property from the progress bar
          Removed headline image option since it is no longer used
          10/07/2013 - PDF reports can now handle much larger jobs
          Report creation can now be cancelled at any time
          Report creation performance increased
          Report margins are now set correctly in pdf files
          Progress bar no longer sticks to topmost position
          Fixed a bug that made HTML report colors disappear in older browsers
          10/03/2013 - Users may change equipment locker password
          Auto import will now check drives plugged in before HQ is loaded
          Report generation can now be cancelled
          Removed header and footer from printed reports
          Fixed compatibility issue with older versions of Internet Explorer not showing correct colors in reports
          Improvements to pdf generation, can now handle larger jobs and runs more quickly
          Fixed a bug which ignored paper size and margins on PDF reports
          Fixed an error where printing a report would not show the print dialog on some systems
          Imported jobs will not autoname if already named on CCU
          09/25/2013 - Items may be removed from equipment locker
          fixed bug in equipment locker user switching
          summary field is saved correctly in job file
          Added progress bar for report generation
          Unregistered items are saved between user switches
          Software upgrades may be performed without registration
          Device context menu for help items
          Fixed bug when using BMP files as report header image

    • Version 1.75.73.1531 - 09/06/2013

      • No description given for this version.
      • Details

        • 09/06/2013 - Fixed print feature that windows update had broken
          Added ability to remove items from the Equipment Locker
          Fixed bug where job count would not occur if thumb present at start time
          Removed 400 char constraint on edit note window
          Problem Solution window made more user-friendly

          08/30/2013 - Fixed welcome to HQ message on autorun
          Changed Action History title to Notifications
          Check if drive is ready before scanning and remove from collection if errored

          08/29/2013 - new equipment locker screen
          new device updater screen
          new warning and error icons
          cs6 demo disk mode
          single-click job rename

          08/20/2013 - HQ will now correctly update the Jobspace count of unviewed jobs when the job is opened
          Added a new field on the Jobspace properties window to show remaining disk space
          Fixed a bug that would not query missing equipment images if they were somehow missing
          Fixed a bug which would not allow users to view the properties of offline Jobspaces
          Fixed a bug that would allow the user to set a job as viewed even if it didn't exist
          Fixed for a bug that would try to check the size of an offline drive
          Potential fix for a crash when the folder path of a job was corrupt when checking write access
          Jobspace properties will now clear from the last viewed entry while the new details are loading
          New folder select dialog
          08/14/2013 - Added CS6 update screen
          Added Job properties window
          Added Jobspace properties window
          Added Select all command to file menu
          Added menu command to mark jobs as opened/unopened
          Jobs can be manually imported from locations outside of a Jobspace
          It is now possible to view the size of a job and of a Jobspace
          It is now possible to view and copy into the clipboard the location of a job and a Jobspace
          HQ startup time has been improved if there are external drives plugged in
          Jobspace list now has a counter to show the count of unopened jobs in blue
          Last Modified Time removed from default column list
          The HQ serial number can now be copied to clipboard from the about screen
          Fixed a crash that could occur if there was an error getting the contents of a damaged drive
          Fixed a bug that would sometimes save the jobs on external drives if the system had never seen the job
          Fixed a crash when drive is removed during scan and add of external Jobspaces
          Fix for a crash when importing and opening a job window simultaneously

          08/06/2013 - Bugfix: Videos sometimes would appear as total blackness when clicked on
          Can treat large removable USB media storage devices as import sources
          Recognizes altered jobs as new for importing
          05/21/2013 - Added option to change the location of workspaces
          Added option to rename all workspaces
          Added check to ensure Jobspaces cannot be contained within each other
          Added check to prevent duplicate Jobspaces
          Moving jobs on the same drive is now considerably faster
          Jobs can now be moved between drives
          Bug Fix: Moving jobs now has a progress bar
          Bug Fix: Clicking the job action on events from external drives now works correctly
          Bug Fix: Long serial numbers are now truncated on the equipment list
          04/15/2013 - Old versions of HQ should now properly be assigned a new serial number rather than creating new equipment
          Equipment is now discovered on import and when a job is opened
          Newly discovered equipment is added to the locker immediately upon discovery
          Newly discovered equipment is submitted immediately if the user is signed in
          Bug Fix: Multiple segments are added and stored correctly in reports
          Bug Fix: Fixed a crash when imported jobs didn't have a unique id
          Bug Fix: Fixed a crash when there was no default email client on the computer
          04/03/2013 - Changed crypto to use a default key if none is specified
          Replaced text wrapping on job list with character ellipsis
          Media data files are now checked for being empty before loading
          Bug Fix: Switching between media will no longer show a black screen
          Bug Fix: Videos that fail to play should now show the video failed screen consistently
          Bug Fix: The video player will now reset the video source correctly after it has been unloaded
          Bug Fix: Fixed registration losing key for password when HQ serial changed
          03/29/2013 - Added background processing of job display loading, considerably smooths out job selection changes in the UI
          Added check for updates to launcher context menu
          03/27/2013 - Bug Fix: Overflow text on DVD corrected
          Bug Fix: Ready to burn flag now correctly unset
          Added Check for Updates to Launcher context menu
          03/26/2013 - Now using the current version of FFMPEG, should fix Issues with transcoding
          Changed default Equipment locker login to auto
          Equipment locker will no longer attempt to log in if no password is saved
          Added Equipment locker preferences to Equipment settings tab
          Equipment Settings Tab will now properly save cancel and default it's settings
          Added a device search into jobs
          Job search now includes the serial number field
          Locally created jobs will now mark HQ or an LT1000 as their creator
          Unsaved data files are now removed on purge
          DVD Burn Progress completely redone
          Thumbnails are created and saved on job open rather than on display
          Bug Fix: Report will now update itself on segment and bookmark add and removal
          Bug Fix: Transcoder process is now killed on cancellation
          Bug Fix: added placeholder image text in Report
          Bug fix: Potential null error on image capture fixed
          Bug Fix: Thumbnail generation would sometimes leaving traces of old job folders
          Bug Fix: Bookmark Image Converter will no longer attempt to mark jobs unsaved
          Bug Fix: Removed OutputStream Property from DvdBuilder, potentially throwing out of memory error on bad videos
          03/06/2013 - Changed default Equipment locker login to auto
          Equipment locker will no longer attempt to log in if no password is saved
          Added Equipment locker preferences to Equipment settings tab
          Equipment Settings Tab will now properly save, cancel and default it's settings
          03/04/2013 - Changed the default state of the bold job list values to the opposite to ignore existing jobs from being flagged
          02/28/2013 - After autoimport hq will switch to destination and select jobs
          Alerts will now set the first button added to IsDefault (enter to execute)
          Unopened jobs are now displayed in bold on the job list
          Imported jobs show the new icon in status in jobspaces
          Imported jobs now update the modified time to the time of import
          The job list will now scroll to the selected job
          Jobspaces will not recreate the sorted list if they are unchanged, should slightly improve speed
          The default sort header is now Last Modified instead of Job Name

          Bug fix: The default selected item in the job list is now the sorted index rather than the unsorted
          Bug fix: New jobs can now be created from the archive folder again
          Bug fix: Thumbnail generation no longer trips the save flag when opening jobs
          Bug fix: Dragging jobs to import will now prompt for duplicates
          Bug fix: Dragging jobs between jobspaces will no longer prompt for duplicates

          02/22/2013 - Report text entry fields now have a watermark indicating what information to put in that field
          Clicking a hidden field on the report will now automatically show the field and place the cursor (if applicable) in the text area ready to type
          Importing will now prompt the user if they are importing a job that already exists
          Bugfix: Crash when creating a new job in a readonly or offline jobspace
          Bugfix: Recycled Jobs could not be individually deleted
          Bugfix: Archive command enabled correctly
          Bugfix: Email errors not displaying in the notification area
          Bugfix: Several incorrect tooltips
          Bugfix: Touch drag on job items now work correctly
          Email window design cleaned up to match the application a little better
          Changed equipment update icon to match the toolbar image
          Draggable grid splitters now have a thumb image to make dragging a little easier for touchscreens
          Fixed drag position handling on the alert window, dragging is considerably smoother
          Job list selection now works like explorer (ctrl and shift for multi-selection)

          02/11/2013 - Removed setting workspaces to public on startup, should decrease startup times on some systems
          LT1000 can now be updated from the equipment locker
          Fixed bugs in the Job Window expander and the Upload tab login that were throwing exceptions
          Spellcheck added to note fields
          Removed Job and Segment text entry limits on the edit tab
          Fix contacts sometimes showing no title if only the company was entered
          Import column added to removable Jobspaces to show which jobs have been imported
          Job entries now have a status column to show if the job is locked, read-only, open or has errors
          Auto-Import will now only import new jobs again
          Fixed a major bug that made some thumb drives show incorrect contents and prevented importing
          Fixed uploader service using the wrong command and not launching automatically

          01/09/2013 - Left panel redesign
          Equipment locker redesign
          Loading jobspace performance enhancements
          12/04/2012 - Equip Locker logout and user edit moved to program settings
          Equip Locker button bar eliminated
          Bug fixed where equip locker would throw an error on login
          Report header images may now be resized
          Collapsed report elements are now named
          Tooltips have been added to all report elements
          Empty report fields are hidden by default
          New default report image
          Each job may have its own report image
          Color picker has ARGB field
          Fixed color picker button so entire area is clickable
          Completely new error reporting system that takes advantage of the Action History window

          11/16/2012 - Fixed bugs in equipment locker
          Fixed bugs in reporting system
          New color control for reports
          Reworked UI for equipment locker
          Equipment items now have per-instance latest version lookup for precise versioning

          11/12/2012 - Added latest version of equipment locker
          Added new reporting system
    • Version 1.53.190.1008 - 09/19/2012

      • No description given for this version.
      • Details

        • 09/19/2012 - maintenance update
          09/07/2012 - New updates to the equipment locker, internal only
          08/30/2012 - Demo of EquipmentLocker feature
    • Version 1.53.181.1008 - 04/26/2012

      • No description given for this version.
      • Details

        • 04/26/2012 - Video Playback settings give user greater control over codec selection
          More robust DirectShow integration

    • Version 1.53.180.1803 - 02/10/2012

      • No description given for this version.
      • Details

        • 02/10/2012 - Mpeg4 video files with no AVI wrapper can be played in HQ.
          Files with .MP4 extensions can be imported via drag/drop into jobs
          cM6 Device Update now is labeled and works properly
          CS6 now included as a known device for update
          A bug that still tried to show a map when the user deselected customer map on the report has been fixed
          A bug was fixed in which the troubleshooter did not show translated
          A bug was fixed that could result in multiple serial numbers being assigned to the same installation of HQ
          LT1000 Driver Fixer functionality is now present in the HQ Troubleshooter
          The LT1000 Update process has been optimized
          Some unresolved translations were addressed in the troubleshooter
          DVD Burning will now show an additional popup when complete. Our suspicion was that users would start the DVD and walk away. Without the popup, the user was not sure if the process completed when they returned later
          HQ now does not allow creating a report on a thumb drive if the final size is too large for the destination.
    • Version 1.53.166.1031 - 01/13/2012

      • No description given for this version.
      • Details

        • 01/13/2012 - New JobSpace Layout
          New Event Window
          Ability to pause Video Recordings
          Bookmark Deletion
          Language Selection at install time
          Demonstration Job
          Added Problem/Solution window to catch most common exceptions
          DVD video quality settings allow user to trade off quality for DVD disk space
          New DVD space available graph shows how much space they are using on the DVD
          Beta registration is now inside the HQ application
          FTP job uploading now occurs in Uploader mini-app
          User may inspect changelist of upgrade version before upgrading
          Redesigned audio recording and playback to be supported on all Windows OS's
          Using FFMPEG version 0.8, which provides greater compatibility and functionality
          Language translation issues fixed on uploader and updater mini-apps
          Can play H.264 files without difficulty
    • Version 1.53.144.1333 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - "Broken Job" fix. A bug that could cause a crash loading a job with missing media has been fixed. New, non-language centric art has been created to indicate missing files.
          Translation Update. Missing language strings have been translated and replaced
          New Languages. Japanese, Portuguese, and Russian have been added.
          XP Hotfix install support added for Japanese, Brazilian Portuguese, and Portuguese
          Better data flow with RidgidConnect. Inconsistencies with RidgidConnect have been resolved
          Missing media notes/caption bug has been fixed

          Data field truncation before upload has been added to prevent field length errors
          Error messages such as bad credentials should show up as job failures not media item failures
          Errors dealing with invalid sessions indicate so rather than as bad credentials
          CS10 software support. The ability to update CS10 on demand has been added
          More elegant handling of broken jobs. UI elements dealing with missing job media have been refined. When a "broken" job is opened from which some media items could not be located, placeholders for the missing items are created and highlighted in red. Additionally, the media is marked as not included (and can't be included) in a report. Old behavior was that the user was notified via dialog and media was removed from the job. This feature was provided as a catch-all for extremely unexpected job data scenarios.
          Better DVD error reporting. UI for DVD error reporting has been refined. User will be shown an error window with a better description of the problem and possible solutions if applicable.
          FFDSHOW troubleshooting enhanced. The troubleshooter has been enhanced to be able to detect if ffdshow is missing, and to re-install it if necessary. Both HQ and the troubleshooter are smarter about configuring ffdshow to ensure that HQ is approved to use ffdshow filters for recording and playing video.
          'Loading Failed' when recording issue resolved. HQ has the ability to ignore DirectShow filters that are configured, for whatever reason, without "friendly names". This is an unusual situation but has shown to cause problems recording on some machines.
          Drag / Drop issue on XP resolved. The previous version introduced a bug which broke media drag-and-drop to the Desktop on XP. This problem has been resolved
    • Version 1.53.141.1604 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - Latest versions of German, Dutch, Italian, French, and Spanish translations
          CS1000 drivers added to install. This enables job downloading from CS1000
          Muxer data overflow bug fixed which could result in unplayable videos
          New muxer will automatically shut down when 4GB avi file limit is reached
          App startup time has been greatly reduced
          Significantly reduced the amount of overhead when loading jobs and workspaces
          Jobs are now pre-processed into a quick index and only pertinent at-a-glance information is stored
          Uploader introduced for uploading media to RidgidConnect
          HQ has an option to automatically start a new video recording if old recording has shut down due to size, otherwise user is notified that the recording has ended
          User receives warning if disk space is low when starting a video recording
          Wrong window in focus bug fixed when video restart on file full message
          Videos over an hour long display correct duration on video player
          After importing jobs, HQ will ask if you want to upgrade your unit if there is a newer version of s/w available
          Troubleshooter not saving changes bug has been fixed.
          Updater now uses hq.ridgid.com/hq_updates to receive it's update information, posting language, version, and devrole information
          Optimized job deletion
          Contacts now support multiple addresses
          Contacts may be imported via CSV...supports Outlook and Quickbooks export
          Fixed bug reporting problems with troubleshooter
          Troubleshooter only restarts if HQ was running at time of launch
          Show video card information to user upon video playback error in troubleshooter
          Fixed bug in DVD burner to show drive even if no media is present
          CS10 software update added (hidden in device manager for now)
          LT1000 jobs contain proper device identification instead of simply "HQ"
          Updater does not attempt to install updates if user is not admin
          User is not allowed to launch an update if they are not admin on their computer
          Uploader includes much nicer error handling and re-try capabilities, as well as its own log
          Shut down recording when PC enters Hibernate mode. Restart live camera after PC wake-up (live camera, not recordings)
          Fixed "Red X" issue with updater
          RidgidConnect timeout has been increased to match timeouts of RidgidConnect Upload app
    • Version 1.53.113.1638 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - DVD burn hotfix supports the following languages: English, German, French, Dutch, Spanish, Russian, Norweigian, Swedish, Italiian, and Danish.
          Fixes to properly handle unselected media records imported from CS1000
          Fixes to avoid CS1000 jobs from being able to be imported only one time
          Uploader has been removed to expedite release (will be re-added after we go gold)
          Configuration tool running at startup has been removed
          Problem fixed in which updater was marked by UAC on Win 7 as an application that requires permission to run
          Updater mini-app and updater service have been added for RidgidConnect - TEMPORARILY REMOVED
          Contacts windows have been vastly improved
          Startup time has been greatly reduced
          Added default camera type selection to Video Settings, changes default camera type for LT1000 (Pal/ntsc)
          Right-click context menu to rename job, sessions
          French and Spanish Translations are now included
          New, nicer-looking DVD art for backgrounds and intro screens
          Jobspaces can be created on external media. HQ has the smarts to know when these Jobspaces are connected and when they are offline. HQ also remembers the job information from offline jobspaces and allows it to be searchable, even when the external media is disconnected.
          Improved video file recording under low-powered systems.
          New video troubleshooter for diagnosing and fixing problems with the LT1000 and video playback on your computer
          New Job merging/splitting functionality
          Configuration Tool is now included to provide registration and initial set up for user. Config tool will run on first use
          Job Search control to search within jobs for specific data
          Known issue, on 64-bit systems, currently complains that the driver is not signed
          Added functionality to get jobs from CS1000 devices via USB
    • Version 1.53.93.5000 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - This patch fixed a bug in the installer for 1.53.92.1441. The bug manifested by showing an error message during an upgrade to a later version. The patch successfully removes this bug in the installation so that future upgrades are successful
    • Version 1.53.92.1551 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - If the firmware update server is not reachable, allow the user to burn LT1000 firmware from a local location. Also, allow devmode folks to do the same even if update server is available
          Ship LT1000 firmware version 29 along with HQ so connecting to internet is not necessary to burn firmware
          Install the XP-hotfix for IMAPI on Dutch, Spanish, French, and German-speaking systems

          Upgrade process should successfully shut down SeeSnake.Updater on Win 7 systems, 64-bit systems
          A change to the ticketing system to allow canceling when waiting for a response from the server. Hard to test, but testers should ensure that Ticket Reports still go to the proper OTRS.

          Tickets created on systems with AllowDevBuilds = true will go to the internal OTRS queue instead of the normal SeeSnakeHQ queue
          New audio notes tab
          Changed search window UI and added newer fields to search
          Recent file list added to menus
          Numerous job window menus added
          Media in a job can be copied to the windows clipboard
          View menu added to home screen
          New jobs now open in their selected workspace
          Add Job Space added to context menus
          Cutting a job will grey-out the job until it is pasted
          Default inspector behavior changed and added to contact window
          Fixed a crash if a device was removed while the hot ground warning was up
          Fixed a crash when recording an audio note while the device was changing
          Fixed micro explorer files not showing up when dragged in
          Fixed rounding on count to never show 12 inches and round up to next foot instead
          Use trouble code descriptions from cs1000 in reports
          Added Job group management, user can now create edit and remove groups
          Contact type added to contact manager
          Import sections divided into new and imported so the user can more easily access imported jobs
          Imported jobs are now flagged as imported rather than recycled
          Fixed DVD bugs including audio notes for photos not previewing properly and autolog video showing up in the slideshow
          DVD burn error reporting now much more robust. Burn errors from the dvd drive no longer show up as bugs in HQ
          DVD burn window responds to inserted media
          Added a smaller resolution capture mode as a low-quality recorder for netbook users

          Added saving of last camera settings PAL NTSC and image size
          Fixed bug when switching from no camera to lt1000 and back
    • Version 1.53.85.1426 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - 1.53.85.1426 Changes
    • Version 1.53.81.1507 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.53.62.1704 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.53.52.1648 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.53.38.1646 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.53.29.0100 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.53.18.0948 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.53.10.1226 - 09/12/2011

      • No description given for this version.
      • Details

        • No Notes
    • Version 1.0.5 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - HQ v1.0.5 Change List
    • Version 1.0.4 - 09/12/2011

      • No description given for this version.
      • Details

        • 09/12/2011 - HQ v1.0.4 Change List
          12/31/1969 - Added digital self leveling support
  • RM200

    • Version 1.038 - 11/14/2014

      • No description given for this version.
      • Details

        • No Notes

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